ClubRight Connect / Payments & Accounting

Harlands Group

Full-Service Direct Debit Solutions

Visit Harlands Group → ← Back to ClubRight Connect

Switching? Nothing breaks

Already collecting through Harlands? Those payments map straight into ClubRight and keep running exactly as they are — no member re-authorisation, nothing to re-sign. Switch on ClubRight Pay for new members, and move the rest across at your own pace.

Key benefits

40% reduction in membership defaults each month

Dramatic reduction in club admin

Full credit control and debt recovery

Members manage payments online via Payflex

FCA authorised under the Payment Services Regulations 2017

BACS accredited

Credit control and debt recovery included

Online and in-club signup

Registered in England since the 1990s

Best-in-class signup

Their system is totally integrated with the ClubRight signup process, with significant investment in a secure online signup that verifies bank details instantly, at no extra cost.

Payflex self-service

If a payment fails or a member needs to update their details, they can manage it themselves via the Harlands Payflex app, or speak to Harlands' customer service team directly. Small operators get big-company infrastructure and efficiency at a fraction of the cost.

Regulated and BACS accredited

Harlands Group is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, and is BACS accredited — the two credentials worth checking before anyone handles your members' direct debits. The company has been registered in England since the 1990s and works with a number of the larger UK health and fitness operators. For a club owner, that history is the reassurance: collections infrastructure that has been running at scale for a long time rather than a recent arrival.

Chasing what's owed, so you don't

The part most owners underrate is the arrears work. When a payment fails, someone has to notice, get in touch, agree a plan and collect the shortfall — and doing that yourself means awkward conversations with people you see on the gym floor every week. Harlands runs collection, credit control and debt recovery as part of the service, which moves that work off your reception desk and out of your evenings. Signup can be taken online or in club.

How it connects with ClubRight

Signup integrates directly with ClubRight — bank details are verified instantly at no extra cost, and members manage their own payments through the Payflex app.

Direct contact

01444 449157 · sales@harlandsgroup.co.uk

Payments & Accounting

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FAQ

Harlands Group and ClubRight

Does Harlands Group integrate with ClubRight?

Not directly. Harlands Group is a supplier ClubRight works with and recommends, rather than a system that passes data back and forth with the platform. Only a small number of ClubRight Connect partners are direct integrations, and their pages say so explicitly. If that distinction matters to what you’re planning — particularly with hardware — ask before you order.

What does Harlands Group do?

Direct debit collection and credit control for gym memberships.

Do I have to use Harlands Group to use ClubRight?

No. Nothing in the ClubRight Connect directory is a requirement and nothing is tied to your account. Use your own supplier if you already have one — the directory exists to save you the research, not to steer you.

Does ClubRight charge extra for this?

No — ClubRight doesn’t add a fee for a partner being listed or connected. Whatever Harlands Group charges for their own product is between you and them. Nobody pays to appear in this directory.

Got a question about this integration? Contact ClubRight →