What hardware does ClubRight work with?
ClubRight integrates with Nortech and Paxton Net2 — the two access-control systems most UK clubs already run — connected through the Welcome Screen, a small app on a Windows PC at your club. If you already have Nortech or Paxton, an approved installer can connect it; otherwise they’ll advise on and fit the right system for your premises.
What happens when a member’s payment fails?
Access is tied to their live membership status. When a payment lapses or a membership expires, they’re no longer granted entry until it’s sorted — so there’s no list for you to keep and no awkward conversation at the door.
Can members get in 24/7 without staff?
Yes. Members let themselves in at any hour with a QR pass from the app or an NFC fob, so you can run unmanned early mornings, late nights or fully staffless sites without anyone on reception.
How do members get through the door?
With a QR code from the member app, an NFC fob or card, a barcode on a key tag, or a 6-digit PIN. They can also check in from their phone’s browser or by location. Whatever they use, ClubRight checks their live membership and payment before the barrier opens.
Can members share a QR code or fob?
The app’s QR code rotates and can’t be screenshotted or passed on, so it can’t be shared. You can also cap how many visits a membership gets in a set period, and ClubRight flags anyone entering more often than expected — so one membership stays one member.
Can members from my other sites check in here?
Yes. Switch on multi-site access and members from your other locations can check in at this club too — handy for multi-site operators whose members move between venues.
What if my internet goes down?
The Welcome Screen keeps a local cache, so a short internet outage won’t immediately lock members out. For day-to-day running it needs to stay online, so we recommend hardwiring the PC to your router.
Can I set different access for different memberships?
Yes. Access is driven by each member’s live status, plus rules you set — opening hours and time windows, club capacity, and visit limits. Change a membership and the door follows automatically.
Am I locked into ClubRight’s hardware?
No. ClubRight doesn’t sell its own door hardware — it connects to independent Nortech or Paxton systems, fitted by a third-party approved installer. So you’re working with proven, industry-standard kit rather than a single vendor’s locked-in box.
What do I need to run it?
A dedicated Windows PC running the Welcome Screen (kept online), plus Nortech or Paxton hardware fitted by an approved installer. Your installer handles the site survey and hardware; ClubRight supports the software side.
Is access control built in, or an add-on?
It’s part of ClubRight, working hand in hand with your memberships, payments and bookings — not a separate product bolted on the side. You run entry from the same place you run everything else.