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Payments · ClubRight Pay

One system.
Lower fees.
Fewer failures.

ClubRight Pay is the gym payment and Direct Debit software built right into ClubRight — direct debits, cards, one-off or recurring, online or at the desk. One clear, flat price per Direct Debit, no fees when a payment fails, and funds in your account in a few working days.

40–45p per DD
No failed-payment fees
£182M+ a year
4.8/5 on Capterra 1,000+ UK clubs
Calculate what you’d save on Direct Debit →
Take payment however your members want to pay
Direct Debit Visa Mastercard American Express Apple Pay Google Pay
Sound familiar?

Getting paid shouldn’t
be this much work.

Most clubs stitch payments together from a bank bureau, a card machine, a till and a spreadsheet — then spend their evenings chasing the ones that failed.

You wait weeks to get paid

Some providers sit on your collections and pay out weeks later — often after taking a cut you can’t see. That’s your revenue, stuck somewhere else when you need it in the bank.

Fees you can’t pin down

Percentages, minimums, mystery line items. You know the fees are eating your margin — you just can’t work out by how much.

Chasing debtors by hand

A payment fails and it’s on you to notice, message the member, and remember to follow up. Miss it, and it’s revenue you simply never collect.

Payments live in five places

Direct debits here, card machine there, cash in a till, top-ups somewhere else — then hours at month-end trying to make it all reconcile.

Every way to pay

Every way your
members pay.

Let members pay however suits them — Direct Debit, card, Apple & Google Pay, online or at the desk. It all runs through one system, and every payment lands on the member’s record automatically. The easier you make it to pay, the fewer payments you lose.

Direct Debit

Recurring memberships,
on autopilot.

The backbone of your income — collected automatically at a flat 40–45p each, with no percentage and no hidden charges. The lowest Direct Debit rate in UK gym software.

Card · online

Pay in the app
or on your site.

Members pay for memberships, class packs and top-ups by card in the member app or on your website — Apple & Google Pay included. 1.85% + 20p.

Card · in person

Tap to pay
at the desk.

Take tap, chip and contactless on the ClubRight Pay card terminal — every payment straight onto the member’s record. 1.85% + 20p.

Do the maths

See what you’d save
on Direct Debit.

Direct Debit is where most of your income — and most of your fees — come from. Set your numbers and see what switching to ClubRight Pay saves you.

Clubs often tell us they were paying 80p–£1 with their previous provider.
You’d save about £1,440 a year with ClubRight Pay
What you pay now£2,880/yr
ClubRight Pay · 40p£1,440/yr
Direct Debit Powered by London & Zurich · FCA-regulated · BACS-approved

Based on 40p per successful collection (the low end of ClubRight Pay’s 40–45p Direct Debit rate; your plan may vary). Your current cost uses the fee you enter. Failed collections cost you nothing with ClubRight Pay.

Never miss a payment

Failed payments,
chased for you.

When a payment fails, ClubRight goes to work automatically — retrying the collection and chasing the member across email, SMS and in-app, so you recover the money without lifting a finger.

  • Automatic retries on failed direct debits
  • Chased by email, SMS and in-app — with a ‘pay now’ prompt members can clear in seconds
  • Block overdue members from door access and bookings until they’re up to date
  • See every debtor at a glance — no spreadsheet required
£1.25M+in failed payments recovered for ClubRight clubs every year
Sell more

An online shop,
built in.

Sell more than memberships. Offer products, day passes and class-credit bundles straight from your website and member app — paid for on the spot, with every sale tracked against the member.

  • Products & merch — supplements, kit, guest passes
  • Credit bundles — pre-paid class packs that drive repeat visits
  • Paid in-app or online — no separate checkout to set up
Bookkeeping
ClubRight

Books that keep
themselves.

ClubRight connects straight to Xero, so every collection, card payment and refund flows into your accounts automatically. No exports, no manual matching, no month-end scramble.

  • Syncs to Xero automatically — payments, refunds and invoices
  • Reconciled for you — batches matched, ready for your accountant
  • Hours back every month-end without hiring a bookkeeper
Reporting

See who’s paid,
and who hasn’t.

At any moment, see exactly who’s paid, who’s overdue and who’s about to lapse. Every collection, card sale and till payment is tracked in real time — so you make decisions on fact, not gut feel. No exports, no spreadsheets.

  • Live view of who’s paid and who hasn’t
  • Collection success rate tracked month on month
  • Debtors & overdue values at a glance
  • Payment-method, product & member-value breakdowns
Switching is easy

Bring your Direct Debits
with you.

Switching providers is the part clubs dread most — so we take it off your plate entirely. You send us one export; our team migrates your members and moves their existing Direct Debit mandates in bulk. Collections carry on without a gap, and your members don’t sign a thing.

  • Free, fully-managed migration — we do the heavy lifting
  • Members keep their mandates — nothing to re-sign
  • No gap in your collections
  • We contact your current provider on your behalf
See how switching works →

Or don’t move a thing

Already collecting through GoCardless, Harlands, DFC or Stripe? Keep them. We map your existing recurring payments straight into ClubRight — instantly, with no change to your schedules and nothing for your members to do. They keep running with your current provider while every new sign-up goes on ClubRight Pay. The two run side by side, so you can start today without moving a single existing payment.

Transparent pricing

Simple payment pricing.
No surprises.

You only pay when you get paid — no monthly platform fee, no percentage taken from your Direct Debits, and nothing at all when a payment fails. And we publish it, openly: the same honest price for every club, not a figure hidden behind a sales call. Most providers make this far more complicated than it needs to be.

Direct Debit
40–45p
per successful collection

The backbone of recurring membership income — the lowest rate in UK gym software. Charged only when a collection succeeds; a failed payment costs you nothing.

Card payments
1.85% + 20p
per transaction · online & in person

One rate everywhere — online checkout, the member app, and card at the desk, with Apple Pay & Google Pay included.

What you’ll never pay
  • No monthly platform fee
  • No setup or onboarding fee
  • No fee on failed collections
  • No percentage of your Direct Debits
  • No exit fee, ever
A flat fee per collection — never a percentage
Funds in your account in a few working days
UK payments are FCA-regulated
Taking payment in person? The ClubRight Pay card terminal is a one-off £150, with an optional £50 clip-on receipt printer — delivery included. Card transactions run at the same 1.85% + 20p.
The honest comparison

What others charge.
What we charge.

Most providers take a percentage of what you collect, charge you when a payment fails, and make you wait a fortnight to see your money. ClubRight Pay works differently: a low, flat fee on every Direct Debit — never a percentage — a standard card rate, no fees when a payment fails, and funds with you in a few working days.

Payment item
Typical provider
ClubRight Pay
Direct Debit fee per collection
80p–£1.20
40–45p
Percentage taken from your Direct Debits
Sometimes
Never
Fee when a payment fails
Often charged
£0
Amendment & cancellation fees
Sometimes
£0
Your money in your account
Up to 14 days
A few working days

Figures for other providers are what clubs switching to ClubRight have told us they were paying — some reported as much as £1.20 per collection.

Work out what you’d save on Direct Debit →

The payments engine trusted with more than £180 million a year.

£182M+in member payments processed a year
£873M+processed for clubs since launch
1,000+UK & Ireland clubs run on ClubRight
4.8 / 5 on Capterra · 190 verified reviews
Real clubs, real growth

Clubs like yours,
winning with ClubRight.

“The software is great, but above all, the ClubRight team makes me happy — people working side by side to improve the industry, not just for the club but for the members too.”
Mike Hind · Mas Body Gym, Teesside
Read their story →
+9.3%membership growth
+14.5%income growth
Mike Hind at Mas Body Gym
“We’ve used every club management system out there. I have never come across one that says it has it all and actually does — until ClubRight.”
Claire Casson · Xtreme Fitness, West Cumbria
Read their story →
1,400+members managed on ClubRight
Xtreme Fitness, West Cumbria
“ClubRight has evolved with us as we’ve grown. The simplicity, combined with the app and endless integrations, makes it hard to beat — not to mention the value.”
John Grindrod · FTC
Read their story →
1,500+members
Since 2017still growing together
John Grindrod, owner of FTC
“The price almost seemed too good to be true. There’s no contract — but once you’ve started, you won’t want to look anywhere else.”
Sam Shergold · All-Inc Fitness, London
Read their story →
700+members
All-Inc Fitness, London
“Our trainers see exactly who’s attending and can contact them directly. It’s brilliant for us owners to have that visibility without getting personally involved in every detail.”
Dean Dark · D&G Performance Gym, Liskeard
Read their story →
600+members
Dean Dark at D&G Performance Gym
FAQ

Common questions about payments.

What does ClubRight Pay cost?
Direct Debits are 40–45p per successful collection — and nothing when one fails. Card payments are 1.85% + 20p. There are no monthly platform fees on top of your plan, no minimums, and no percentage taken from your direct debits. See full pricing →
When do I get my money, and who processes it?
Your payments are collected and settled by our FCA-regulated partners — London & Zurich for Direct Debit, UNIPaaS for card — into your own business bank account. Direct Debits arrive in about four working days; card payouts run on a schedule you choose. The per-transaction fee is taken at settlement, and there are no hidden, failed-payment or exit fees.
What happens when a payment fails?
ClubRight chases it for you — nudging the member by email, SMS and in-app notification on a schedule you set, and (on eligible packages) automatically re-presenting the collection. If they stay overdue, you can automatically block their door access and bookings until they’re back up to date.
Are failed-payment auto-retries included on every plan?
Payment reminders by email, SMS and in-app — and the option to pause door access and bookings for overdue members — are widely available. Automatic re-presentation of a failed Direct Debit collection is included on selected ClubRight Pay packages, so we’ll confirm exactly what’s available for your plan.
Can I take card and cash payments at the desk?
Yes. Take tap, chip and contactless card payments — plus Apple & Google Pay — on the ClubRight Pay card terminal, with cash and one-off charges through the built-in till. Everything is recorded against the member’s record. Standing orders and third-party terminal payments can be reconciled in ClubRight too.
How much is the card terminal, and how does it work?
The ClubRight Pay card terminal is a one-off £150 with delivery included, plus an optional £50 clip-on receipt printer. It’s a compact mobile device that takes tap, chip and contactless payments including Apple & Google Pay, and connects over WiFi or 5G with a free mobile SIM. It accepts Visa and Mastercard — American Express isn’t supported for in-person payments (Amex is accepted online). Card transactions run at the same 1.85% + 20p as the rest of ClubRight Pay. It’s available to UK-registered businesses.
Who actually processes the payments?
ClubRight Pay is our own payment solution, powered by two FCA-regulated partners: Direct Debits are powered by London & Zurich (BACS-approved) and card payments by UNIPaaS. You deal with ClubRight throughout — one system, one point of contact — and your members’ Direct Debits are protected by the Direct Debit Guarantee.
Does it work with my accounting software?
ClubRight connects directly to Xero, pushing collections, card payments and refunds across automatically so your books stay reconciled without manual exports. You can also sell products and pre-paid class-credit bundles through the built-in online shop.
How soon can I start collecting payments?
ClubRight Pay is usually approved within a couple of days of applying, subject to standard checks. You can take card payments straight away; your first Direct Debit collects around six working days after a member’s mandate is set up — the standard bank notice period for new Direct Debits.
What will my members see on their bank statement?
Card payments appear as ‘Ufs’ followed by your business name (Ufs is UNIPaaS, the FCA-regulated card processor). For Direct Debit, an optional custom Service User Name (SUN) puts your own business name on members’ statements instead of ours — which reduces confusion and tends to improve collection rates. The custom SUN is a £100 one-off setup plus £50/month.

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No contract No setup fee Free migration 4.8/5 · 190 reviews