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1,000+ UK clubs · 4.8/5 on Capterra · UK team

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Membership Management

Every member.
Every detail.
At your fingertips.

Stop juggling spreadsheets and chasing paperwork. ClubRight is membership management software that gives you a single place to manage every member, membership type and payment history — so you can run your club instead of drowning in admin.

Unlimited members
Free migration
No contract
4.8/5 on Capterra 1,000+ UK clubs
Sarah Mitchell
Age 34 · Member since Jan 2022 · #10432
Active
Plan
Unlimited Monthly
Next DD
1 Jun · £49.99
Visits this month
14 sessions
Lifetime value
£820
Recent activity
Booked · HIIT, 6pmJust now
Checked in09:04
DD collected · £49.99Mon
Payments up to date ClubRight Pay DD
Sound familiar?

You didn’t get into this
to do admin.

You started your club to coach and build something — not to spend your evenings chasing payments and buried in paperwork. But when nothing’s joined up, that’s exactly where the hours go.

The admin starts when the club closes

Membership changes, updating records, reconciling payments — the jobs that quietly eat your evenings long after the last member’s gone home.

Chasing money you’re owed

A payment fails and it’s on you to spot it, message the member and follow up — on a Sunday, if that’s when you catch it. Miss one and it’s revenue gone.

It all comes back to you

You’re the only one who really knows what’s going on. A day off isn’t a day off — the questions still find their way to you.

No time for the bit you love

Coaching, your members, growing the club — the reasons you started — get squeezed into whatever’s left once the admin’s done.

One member record

The whole record,
on one screen.

Every visit, payment, booking, note and message lives on one member timeline. When someone calls, you have the whole picture in front of you — no digging, no guessing, no calling them back.

  • Unlimited records — full history, custom fields, no caps or extra charges
  • Shared across your team — staff notes and history everyone can see
  • One login for the whole family — a parent manages every child’s membership, payments and bookings
  • On any device — the same record on phone, tablet and desk
Set up your way

Built to run the
whole club.

Any membership you can think of, communications that run themselves, and the right access for every member of your team — all from one place.

Membership plans

Any membership,
set up in minutes.

Start from a template — day pass, rolling, contract, annual, weekly — then set the price, duration, access and who it covers: individual, joint, family or group. Freeze, pause, student and corporate rates all built in. Change any of it yourself, any time.

Communications

Reach every member,
however you need.

Message members one-to-one or in bulk — by email, SMS, push and in-app — and let renewals, failed payments and win-backs send themselves.

Your team

Give your team
the right access.

Owner, staff and trainer roles come with sensible defaults — then switch any permission on or off, per person. Who sees financials, who can refund, who can export: you decide. And each gets the ClubRight app to run the club on the floor.

The member app

Members do the work.
Not you.

From your own branded member app, members join, book, pay, update their details and freeze their own membership — 24/7. Every action writes straight to their record, so the admin that used to land on you simply doesn’t.

  • Join & pay online — new members sign up on their own
  • Book, cancel & manage classes without going through you
  • Update card, details & freeze requests — no ticket to you
  • Every change syncs to their record instantly
See the member app →
Health screening

Duty of care,
built into sign-up.

A health questionnaire (PAR-Q) your members complete when they join — so nobody starts training unscreened. Set your own questions, flag the answers that matter, and see at a glance who still needs to fill one in.

  • Your questions, your way — simple Yes/No answers, ask for more detail, and flag any answer as high-risk
  • Completed online or at the desk — members fill it in themselves when they join, or your team does it in person
  • High-risk answers get flagged — your team sees the alert the moment that member checks in
  • Never miss one — anyone still to complete a PAR-Q is flagged on their profile and in a report
Your whole team

Easy for you means
easy for your staff.

Front desk, coaches, a part-timer on the Saturday shift — everyone gets their own login and sees exactly what their role needs. And when we set you up, we train your team too — not just you.

  • Unlimited staff logins on every plan — you’re never charged per user
  • Role-based permissions — Owner, Staff and Trainer as standard, custom roles on Complete
  • Entry refusals show the reason — anyone on the desk can tell a member exactly where they stand
  • Team training included — everyone learns the platform properly from day one
Know your numbers

See exactly what’s
happening with your club.

New members, cancellations, retention, income by plan — tracked in real time and waiting the moment you log in. See what needs attention today, and make decisions on fact, not gut feel.

  • Retention, net gain & sleeping members at a glance
  • Membership status & income by plan broken down for you
  • Expiring-soon & red-alert lists — who to reach out to today
What changes for you

Before ClubRight.
After ClubRight.

Most owners don’t realise how much time they’re losing to admin until they stop losing it.

Before ClubRight
Members spread across 3–4 toolsSpreadsheet, email, payment processor and paper — none of them talking.
Hours chasing failed payments by handBank exports, phone calls and one-by-one reminder emails.
No quick answer when a member calls“Let me check and call you back” — every time.
GDPR is a constant background worryData in open spreadsheets, no consent trail, no audit log.
After ClubRight
Everything in one placeMembers, plans, payments, bookings and history — one login, one screen.
Failed payments chased automaticallyAuto-retry, member reminders and dashboard flags — hands-off.
Instant answers, every timeAny member’s full history in seconds, from any device, mid-call.
GDPR handled by designEncrypted on UK-region Azure, consent trail, audit log, export on demand.

Trusted to run membership for 1,000+ UK clubs.

1,000+clubs, gyms and studios run on ClubRight
500,000+active members managed on the platform
£182M+in member payments processed a year
4.8 / 5 on Capterra · 190 verified reviews
Real clubs, real growth

Clubs like yours,
winning with ClubRight.

“The software is great, but above all, the ClubRight team makes me happy — people working side by side to improve the industry, not just for the club but for the members too.”
Mike Hind · Mas Body Gym, Teesside
Read their story →
+9.3%membership growth
+14.5%income growth
Mike Hind at Mas Body Gym
“We’ve used every club management system out there. I have never come across one that says it has it all and actually does — until ClubRight.”
Claire Casson · Xtreme Fitness, West Cumbria
Read their story →
1,400+members managed on ClubRight
Xtreme Fitness, West Cumbria
“ClubRight has evolved with us as we’ve grown. The simplicity, combined with the app and endless integrations, makes it hard to beat — not to mention the value.”
John Grindrod · FTC
Read their story →
1,500+members
Since 2017still growing together
John Grindrod, owner of FTC
“The price almost seemed too good to be true. There’s no contract — but once you’ve started, you won’t want to look anywhere else.”
Sam Shergold · All-Inc Fitness, London
Read their story →
700+members
All-Inc Fitness, London
“Our trainers see exactly who’s attending and can contact them directly. It’s brilliant for us owners to have that visibility without getting personally involved in every detail.”
Dean Dark · D&G Performance Gym, Liskeard
Read their story →
600+members
Dean Dark at D&G Performance Gym
FAQ

Common questions.

How quickly can I get set up?
Most clubs are up and running within days. Our team handles onboarding and imports your existing members for you — you don’t start from a blank screen.
Can you import our existing member data?
Yes — free, fully-managed migration is included. Send us your export and we move members, memberships and history across, and migrate existing Direct Debits in bulk so collections carry on without a gap.
Is there a limit on members or team logins?
No. Every plan includes unlimited member records and unlimited staff logins with role-based permissions — you’re never charged more for growing.
Is my members’ data secure and GDPR-compliant?
Yes. Data is encrypted and hosted on UK-region Microsoft Azure, with a full consent trail, audit log and data export on demand — GDPR handled by design, not left to you.
Am I tied into a contract?
No contract and no setup fee. You’re free to leave whenever you like — and can export your data on the way out. Most clubs stay because it works.
What happens when a member’s payment fails?
ClubRight handles it for you. Failed collections are retried automatically and members are chased by email, SMS and push, and you’re alerted to cancelled mandates — so you recover money you’re owed without spending your evenings chasing it.
Can members manage their own details and bookings?
Yes. Through the member app they update their own details, payment methods and bookings, and freeze or cancel within the rules you set — so routine admin never lands on your desk.
Can one parent manage memberships for their children?
Yes. A single login can manage more than one membership, so a parent handles every child’s membership, payments and bookings from one account — no separate logins to juggle.
Can I control what each team member can see and do?
Yes. Role-based permissions — Owner, Staff and Trainer as standard, plus custom roles — let you decide exactly what each person can access, on unlimited staff logins at no extra cost.
What types of membership can I set up?
Whatever your club runs on — monthly rolling, fixed-term, class packs, credits, concessions and joining fees — each with the pricing and rules you choose. Change them yourself whenever you need to.

You started this to coach.
Stop letting admin get in the way.

Book a free demo. No hard sell, no commitment. Just a conversation with someone who gets it.

No contract No setup fee Free migration 4.8/5 · 190 reviews