GoRight

GoRight is the all-in-one membership software for small-scale businesses, designed to save you time, delight your customers, and grow your business.

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The Ultimate Member Management Software

With GoRight, you can enjoy one of the most affordable and functional membership software systems for your small fitness business. Whether you’re a startup or have been established for quite some time, our membership software will save you time, money and give you the tools you need to grow.

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The GoRight Package is perfect for

Personal Trainer

Do you find yourself running between private clients and gyms? Could your time be better spent actually serving clients rather than taking care of admin? Want a system that will work with you, not against you and keep your bank balance looking healthy at the same time? GoRight is the ideal solution and has been built with Personal Trainers in mind.

Pilates Instructor

Whether you hold pilates classes at a local gym or in your own private quarters, our membership software will help you keep track of members, from payments to attendance, without the need for a physical reception. Our member software will provide members with a way to digitally check in and ensure payments are being made on time so you can focus on teaching your clients.

Aerobics Instructor

Does your weekly aerobics class have multiple attendees? Want to keep track of them all without the headache of admin before and after each class? Then our member software will do exactly that, providing you with not only more efficiency but ensuring your payments are taken care of as well.

Features and Benefits

The GoRight Member App allows you to save time, impress your clientele and grow your business.

 

 

GoRight £29 /mo

Main Features
NEW 2021 Mobile friendliness across the admin area yes yes yes
NEW 2021 App QR code scanning to locate member yes yes yes
Max. Number of Customers 100 Unlimited Unlimited
Number of Admin Users 1 Unlimited Unlimited
Number of Membership Plans 5 Unlimited Unlimited
Free Member App yes yes yes
Set Up Fee £0 £0 £0
Upfront Cost £0 £0 £0
On-Demand Content 1 5 Unlimited
Minimum Term Contract No No No
Fitness Near Me (Enhanced Listing) yes yes yes
1-on-1 setup and training yes yes yes
Access on any device yes yes yes
Instructor Booking Notifications yes yes yes
iCal Integration (Customers can add a booking to their diary) yes yes yes
Live customer support yes yes yes
Awards & Accreditation no yes yes
Membership Renewals Feature no yes yes
Booking Ban option no yes yes
Social Distancing Tools no yes yes
Data migration support no yes yes
Access Control Available no yes yes
Track and Trace no yes yes
How busy is my club feature no yes yes
I am on my way to the club feature no yes yes
Ticket and Event booking no yes yes
Overdue payment management no no yes
Bulk Action Tool – Cancel / Freeze / Unfreeze / Extend / Price Changes no no yes
Staff Activity Hours Worked no no yes
Payroll reports no no yes
Manage your own Promotion Codes no no yes
Customer Journey Automation no no yes
Customisable Automated Email Templates no no yes
Google Analytics no no yes
Multi Site Access no no yes

Member App Features

NEW 2021 Members App Look and Feel yes yes yes
NEW 2021 App QR code scanning to locate member yes yes yes
Free Member App yes yes yes
Free Download on the App store yes yes yes
Join & Pay Online yes yes yes
Book & Cancel Activities/Classes Online yes yes yes
Member’s App included yes yes yes
Upload a member photo yes yes yes
Update customer details yes yes yes
Online Members’ Area yes yes yes
Social media share yes yes yes
Dynamic bar code and QR Code yes yes yes
Activity and Class search yes yes yes
Location search yes yes yes
Class Descriptions yes yes yes
Waiting List yes yes yes
On-Demand Content 1 5 Unlimited
Future Bookings list yes yes yes
GDPR Compliance Management yes yes yes
About your business section yes yes yes
Browser access on all devices yes yes yes
Customer can create a password yes yes yes
Book and pay for Multiple session in one go online yes yes yes
Buy Pre Paid credits in advance yes yes yes
iCal Integration (Customers can add a booking to their diary) yes yes yes
Membership Renewals Feature no yes yes
Belt Grading no yes yes
Dance Exam Grades no yes yes
Gymnastics Awards no yes yes
Create your own Awards (Loyaly / Attendance / Personal bests etc) no yes yes
Switch clubs no yes yes
Parent Guardian feature no yes yes
Social Distancing Tools no yes yes
Instructor Search no yes yes
How busy is my club feature no yes yes
I am on my way to the club feature no yes yes
Activity/Class waiting list no yes yes

Integrated Partners

Xero yes yes yes
Zoom yes yes yes
GoCardless yes yes yes
ClubRight Connect yes yes yes
Fitness Near Me yes yes yes
Stripe
Card transaction fees = 1.85% plus 20p per transaction (which includes the ClubRight application fee)
yes yes yes
DFC no yes yes
Harlands no yes yes
MyZone no yes yes
eGym no yes yes
Omega Access Control Supplier no yes yes
All Right Now Access control Supplier no yes yes
Milon no yes yes
GuyJane Access Control Supplier no yes yes

Business Dashboard

NEW 2021 Dashboard curvey edges look yes yes yes
NEW 2021 additional club colour for highlights in the design yes yes yes
Active Paid Members yes yes yes
Social Distancing Track and Trace yes yes yes
Email/SMS Communications Hub yes yes yes
Tasks yes yes yes
Activity spaces alert yes yes yes
Two way SMS and Email communications yes yes yes
Birthday Notifications yes yes yes
Membership Bolt-ons Report no yes yes
Staff Access into your Club no yes yes
Social distancing tool no yes yes
Expired members no yes yes
Unpaid Member Payment Alerts no yes yes
Membership Retention Tools no yes yes
Stock Control no yes yes
Operational notifications no yes yes
Expired member alerts no yes yes
Member retention alerts no yes yes
How long has a member been in the club no yes yes
Failed access attempts no yes yes
Par Q Status no yes yes
Membership Renewal Alerts no yes yes
Staff Communication no yes yes
Membership type breakdown no yes yes
Simple Trafffic alert system no yes yes
Daily attendance tracking no yes yes
Switch Clubs no no yes

Payment Features

Online Joining & Payments yes yes yes
Automated Payments & Processing yes yes yes
Member Payment Alerts yes yes yes
Create your own Membership Plans yes yes yes
Card Payment Integrations yes yes yes
Direct Debit Integrations yes yes yes
Unpaid payment alerts yes yes yes
Create and sell your own products yes yes yes
Create and sell your own activities/classes yes yes yes
Active Paid Members yes yes yes
Overdue payment management no no yes

Communication Features

Email & 2-Way SMS/Text yes yes yes
Communications Hub & Daily Activity yes yes yes
iCal Integration (Customers can add a booking to their diary) yes yes yes
Instructor Booking Notifications yes yes yes
Customer notes yes yes yes
Unsocialble Hours Communication Tool no yes yes
To-Do List no yes yes
Customer-facing messages no yes yes
Mail merge communication feature no yes yes
Create customer follow up tasks no yes yes
Customisable Automated Email Templates no no yes
Automated Email no no yes
Automated SMS Text Messaging no no yes
Create a unique Automated customer journey using Email/SMS and tasks no no yes

Staff Management

Total number of users 1 Unlimited Unlimited
Manage Staff User Access Levels no yes yes
Staff Rota no yes yes
Full Audit Trail no yes yes
Staff tasks completed no yes yes
Staff Activity Hours Worked no no yes
Payroll reports no no yes

User Automation

Automated Booking Confirmation yes yes yes
Automated activity reminder yes yes yes
Unique Zoom links created automatically yes yes yes
Automated membership started communication yes yes yes
iCal Integration (Customers can add a booking to their diary) yes yes yes
Automated Waiting List no yes yes
Automated email communications, payment receipts and Freeze option no yes yes
Automated Task Builder no no yes
Automated Class Follow Up no no yes
Customer Journey Automation no no yes
Automated Task Builder no no yes

Marketing

Register Prospects Online yes yes yes
Email & 2-Way SMS/Text yes yes yes
Create your own unique landing pages for your club no yes yes
Direct membership plan sign up page no yes yes
Direct Bookings page no yes yes
Unique Business Home page no yes yes
Customisable Group emailing no yes yes
Group marketing to expired members no yes yes
Manage your own Promotion Codes no no yes
Automated Prospect to sale communication no no yes
Customisable Automated Email Templates no no yes

Member Management

Customer Profile Page yes yes yes
Customer Attendance yes yes yes
Member & Non-Member Pricing Ability yes yes yes
Customer Photo yes yes yes
Create your own ParQ yes yes yes
Booking History yes yes yes
Purchase history yes yes yes
Audit yes yes yes
Communication Hub yes yes yes
GDPR Preferences yes yes yes
Membership History yes yes yes
Payment Gateways yes yes yes
Member status yes yes yes
Customer verified status yes yes yes
Apply Pro-Rata to specific Membership Plans no yes yes
Booking Ban option no yes yes
Add your own Custom Fields no yes yes
Copy/Duplicate feature for ease of setting up no yes yes
Joint & Group Memberships no yes yes
Member Referrals no yes yes
Member Value Feature no yes yes
Intuitive Retention Tools no yes yes
Assign staff to customer no yes yes
Customer group allocation no yes yes
Member Referral record no yes yes
Marketing sources no yes yes
Customer record notes no yes yes
Bulk Action Tool – Cancel Expired Memberships no no yes
Bulk Action Tool – Extend Memberships no no yes
Bulk Action Tool – Freeze Memberships no no yes
Bulk Action Tool – Unfreeze Memberships no no yes
Bulk Action Tool – Price Changes no no yes

Till & POS

Point of Sale Function yes yes yes
Sell Products & Services yes yes yes
Integrated Contactless card payments yes yes yes
Electronic receipts yes yes yes
Copy/Duplicate feature for ease of setting up no yes yes
Till & Full Stock Control no yes yes
Ability to connect approved Till Hardware no yes yes
Customise Till groups no yes yes
Member and Non-member pricing set up no yes yes
Apply transaction discounts no yes yes
Customer purchase history no yes yes

Bookings

NEW 2021 speedy in club booking process yes yes yes
Online Diary & Class/Room Booking yes yes yes
Online Class & Appointment Scheduling yes yes yes
Member App yes yes yes
Book & Cancel Activities/Classes Online yes yes yes
Activity and Class search yes yes yes
Location search yes yes yes
Class Descriptions yes yes yes
Waiting List yes yes yes
Future Bookings list yes yes yes
Book and pay for Multiple session in one go online yes yes yes
Buy Pre Paid credits in advance yes yes yes
Instructor Booking Notifications yes yes yes
iCal Integration (Customers can add a booking to their diary) yes yes yes
Copy/Duplicate feature for ease of setting up no yes yes
Booking Ban option no yes yes
Copy/Duplicate feature for ease of setting up no yes yes
Bookings Audit Trail no yes yes
Instructor Search no yes yes
Activity/Class waiting list no yes yes
Front of house booking no yes yes
Ticket and Event booking no no yes

Awards & Accreditation

Belt Grading no yes yes
Dance Exam Grades no yes yes
Gymnastics Awards no yes yes
Create your own Awards (Loyaly / Attendance / Personal bests etc) no yes yes
Awards & Accreditation no yes yes

Access Control

Manual check-in yes yes yes
Customer Facing Welcome Screen no yes yes
Connect with industry-standard Access Control technology no yes yes
Turnstile Access Connection no yes yes
Door Access connection no yes yes
Attendance tracking no yes yes
Track and Trace no yes yes
Multi Site Access no no yes

On Demand

On-Demand Content 1 5 Unlimited
Create your On-Demand Content yes yes yes
Monetise your On-Demand Content yes yes yes
Add value to your memberships yes yes yes
Attract new customers with your own On-Demand content yes yes yes
Share online your On-Demand content no yes yes
Edit and update your own On-Demand content no no yes

GDPR

Full GDPR Compliancy Tool yes yes yes
Set up your own Privacy Policy yes yes yes
Set up your own Terms and Conditions yes yes yes
Your member can manage their own GDPR Preferences yes yes yes
Link your website GDPR policies to ClubRight yes yes yes

*All features are subject to change and some may only be available by using certain integrated partners. Please check with a member of the ClubRight Team for details.
*We have done our very best to ensure that all features listed are accurate and are in the correct columns. Over time, features may change, be enhanced and extras added. If you are unsure about any feature you see, please contact us directly so that we can confirm for you to avoid potential disappointment.

Retain Clients

Provide amazing first-class customer service that you’d see in any high-class gym, all from your members software.

Never Miss A Payment

In-built payment features make payments automated, thus keeping it simple for both you and your members.

No Set-Up Fee Or Hidden Costs

Say goodbye to set-up fees and any hidden costs. Just one affordable monthly payment.

Business Management Made Simple

Our easy-to-use platform will take care of so much for you so you can spend time focusing on your clients and classes.

Reduce Admin

With automation built in, you can see a huge reduction in admin. Manage sales, track members - all from your dashboard.

HMRC Compliant

Staying HMRC compliant is more important than ever. Keep records up to date and have a full overview of your business from your dashboard which can seamlessly link to Xero Accounting software for a complete end to end accounting experience.

An App that connects your members to you

The GoRight Member App allows you to simply keep your clients engaged, encouraging them to stay connected, outside of the walls of your facility.

personal trainer

GoRight Benefits

GoRight has been specifically created to work for you, the personal trainer, the yoga instructor, the individual health and fitness expert working for themselves. Our membership software will provide you with not only more efficiency but ultimately save you time and money.

The GoRight system is there to take care of your members by handling membership fees and ultimately provide you with more security and automation when it comes to your business’s members.

Say goodbye to paper and pen as well as inevitable human error and hello to a far more efficient way of working. Whether you are a Personal Trainer, own a bootcamp that takes place in the park or a private yoga instructor, GoRight is here to help you provide a more personalised service for your members and enjoy a much better service at your side, with membership fees taken care of for you.

Uninhibited Access

One of the biggest benefits of using GoRight is that you get to enjoy uninhibited access wherever you are. With access to your dashboard on the go, you can manage your business remotely and even keep an eye on members from anywhere in the world.

Enhanced Member Experiences

Your members will enjoy much more control and a further enhanced experience as they’re given access to time tables, availability and an automated booking service.

What’s the ideal product for you?

We offer three different monthly packages with clear, concise and affordable pricing.

29.00
+ Vat
Monthly Package
  • No Contract
  • No Set Up Fee
69.00
+ Vat
Monthly Package
  • No Contract
  • No Set Up Fee
99.00
+ Vat
Monthly Package
  • No Contract
  • No Set Up Fee
Designed to Save You Time

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