NO CONTRACT & NO SET UP FEE
All the essential features to run your club more efficiently
Key features:
- Free Member App
- Member Management
- Bookings & Scheduling
- Automated Payments
- Access Control
- Accreditation & Awards
- Reporting & Analytics
- Xero Integration
- Chat, Email & Phone Support
- 1-2-1 Onboarding Service
- Concierge Migration Service
NO CONTRACT & NO SET UP FEE
All the tools you need to accelerate growth & improve retention
Everything in Core plus:
- Workflow Automation
- Bespoke Sales Funnel
- Member Referrals
- Smart Retention
- Trainer & Business Owner App
- Booking Resources
- ePoints
- Free Push Notifications
- Multi-site Access
- Overdue Payment Management
NO CONTRACT & NO SET UP FEE
For larger scale businesses with more complex needs
Everything in Complete plus:
- Priority Support
- Dedicated Account Manager
- Quarterly Account Reviews
- On-site Training *fees apply
- Use Your Own SUN
- Multi-Site Access
ALL-IN-ONE DIRECT DEBIT COLLECTION SERVICE
Collect recurring payments on auto-pilot with ClubRight Pay, a BACS compliant Direct Debit payments service, fully integrated into the ClubRight platform.
- No minimum volume. No contracts. No hidden fees.
- Maximum transaction fee of 45p per successful collection.
All packages come with:
Main Features | ||||
No Set Up Fee | £0 | £0 | £400 | |
No Minimum Term Contract | no | no | no | |
Unlimited Customer Records | Unlimited | Unlimited | Unlimited | |
Unlimited Staff Users | Unlimited | Unlimited | Unlimited | |
Unlimited Membership Plans | Unlimited | Unlimited | Unlimited | |
Members App Free to Download for Customers |
ClubRight App | ClubRight App | Branded App | |
Max. Number of On-Demand Sections | 5 | Unlimited | Unlimited | |
Enhanced Listing on www.FitnessNearMe.co.uk | yes | yes | yes | |
1-on-1 Online Getting Started Session | yes | yes | yes | |
Accessible on any Device | yes | yes | yes | |
Free “Live” UK Based Customer Support | yes | yes | yes | |
Free Data Migration / Upload Service | yes | yes | yes | |
Access Control Solutions Available | yes | yes | yes | |
Social Distancing Tools | yes | yes | yes | |
NEW Create your own custom fields | yes | yes | yes | |
NEW Offline Access Control | yes | yes | yes | |
Number of Additional Tiles in Your Members App | 5 | Unlimited | Unlimited | |
NEW ePoints: Account and Awards system |
no | yes | yes | |
NEW Smart automated Referral Tool | no | yes | yes | |
NEW Customised Sales Funnel | no | yes | yes | |
NEW Online Member Enquiry Form | no | yes | yes | |
NEW Smart Customer Retention Tool: Keep customers paying for longer |
no | yes | yes | |
3x Apps in 1: Trainer App, Business App & Members App |
no | yes | yes | |
Trainer App: Allow Staff to Interact with your customers at all times |
no | yes | yes | |
Business App: Set your own KPIs to Access on the Go |
no | yes | yes | |
Customisable Business Dashboard | no | yes | yes | |
Automated Overdue Payment Management | no | yes | yes | |
Create Automated Customer Journeys Retain More Members & Saves You Time |
no | yes | yes | |
Free Push Notifications | no | Unlimited | Unlimited | |
Free Smart Notifications Automatically send emails if a Member does not have the App |
no | Unlimited | Unlimited | |
Manage your own Promotion Codes | no | yes | yes | |
Bulk Actions Tool: Cancel / Freeze / Unfreeze / Extend & Make Price Changes |
no | yes | yes | |
Staff Payroll Report | no | yes | yes | |
Google Analytics | no | yes | yes | |
Multi-site access | no | yes | yes | |
Create Automated Tasks for Staff | no | yes | yes |
ClubRight App Features
Branded App Have Your Own Logo on the App Stores |
no | no | yes |
NEW Multi- site joining via 1x Branded App | no | no | yes |
Members App Free to Download for Customers |
ClubRight App | ClubRight App | Branded App |
Join & Pay Online Direct Debit & Card available |
yes | yes | yes |
Book & Cancel Activities/Classes | yes | yes | yes |
Take or Upload a Member Photo | yes | yes | yes |
Customers Can Update Their Own Details | yes | yes | yes |
Online Members’ Area | yes | yes | yes |
Social Media Share Feature | yes | yes | yes |
Dynamic QR & Barcode Access Control &/or Recording Attendance |
yes | yes | yes |
Activity Name Search Feature | yes | yes | yes |
Location Name Search Feature | yes | yes | yes |
Instructor Name Search Feature | yes | yes | yes |
Manage Your Own Class Descriptions | yes | yes | yes |
Automated Waiting List Feature | yes | yes | yes |
Future/Upcoming Bookings list | yes | yes | yes |
GDPR Compliance Management | yes | yes | yes |
About Your Business Section | yes | yes | yes |
Browser Access on All Devices | yes | yes | yes |
Password Change Feature | yes | yes | yes |
Book & Pay for Multiple Session in one go | yes | yes | yes |
Buy Pre-Paid Credits/Sessions in Advance | yes | yes | yes |
Switch Clubs Feature | yes | yes | yes |
Parent/Guardian Log-in Feature | yes | yes | yes |
Social Distancing Tools | yes | yes | yes |
How Busy is the Club Feature | yes | yes | yes |
I am on my way to the Club Feature | yes | yes | yes |
Number of Additional Tiles in Your Members App | 5 | Unlimited | Unlimited |
3x Apps in 1: Trainer App, Business App & Members App | no | yes | yes |
Trainer App: Allow Staff to Interact with your customers at all times |
no | yes | yes |
Business App: Set your own KPIs to Access on the Go | no | yes | yes |
Integrated Partners
Xero | yes | yes | yes |
Zoom | yes | yes | yes |
GoCardless From 1% plus £/€ 0.20 per transaction. ex. VAT. |
yes | yes | yes |
ClubRight Connect | yes | yes | yes |
Fitness Near Me | yes | yes | yes |
Stripe Card transaction fees = 1.95% plus 20p per transaction (which includes the ClubRight application fee) ex. VAT |
yes | yes | yes |
DFC Price on application |
yes | yes | yes |
Harlands Price on application |
yes | yes | yes |
MyZone | yes | yes | yes |
eGym | yes | yes | yes |
Milon | yes | yes | yes |
Omega Access Control Supplier | yes | yes | yes |
All Right Now Access control Supplier | yes | yes | yes |
Paxton Access Control Systems | yes | yes | yes |
Business Dashboard
Active/Paid Members | yes | yes | yes |
Social Distancing Tools | yes | yes | yes |
Email/SMS Communications Hub | yes | yes | yes |
Tasks | yes | yes | yes |
Activity spaces alert | yes | yes | yes |
Two way SMS and Email Communications | yes | yes | yes |
Birthday Notifications | yes | yes | yes |
Expired Members Report | yes | yes | yes |
Unpaid Member Payment Alerts | yes | yes | yes |
Stock Control | yes | yes | yes |
Operational Notifications | yes | yes | yes |
How Long has a Customer been in the Club | yes | yes | yes |
Failed Access Attempts | yes | yes | yes |
PARQ Status | yes | yes | yes |
Membership Renewal Alerts | yes | yes | yes |
Staff Communication | yes | yes | yes |
Membership Type Breakdown | yes | yes | yes |
Simple Traffic Alert System | yes | yes | yes |
Daily Attendance Tracking | yes | yes | yes |
Switch Clubs Feature | yes | yes | yes |
Free Push Notifications | no | Unlimited | Unlimited |
Free Smart Notifications Automatically send emails if a Member does not have the App |
no | Unlimited | Unlimited |
Membership Retention Tools | no | no | yes |
Customisable Dashboard: Display how you want to see it |
no | no | yes |
Payment Features
Online Joining & Payments | yes | yes | yes |
Automated Payments & Processing | yes | yes | yes |
Member Payment Alerts | yes | yes | yes |
Create your own Membership Plans | yes | yes | yes |
Card Payment Integrations | yes | yes | yes |
Direct Debit Integrations | yes | yes | yes |
Unpaid payment alerts | yes | yes | yes |
Create and sell your own products | yes | yes | yes |
Create and sell your own activities/classes | yes | yes | yes |
Active Paid Members | yes | yes | yes |
Overdue Payment Alerts on the Members App | yes | yes | yes |
NEW ePoints: Account and Awards system |
yes | yes | yes |
Automated Overdue Payment Management | no | yes | yes |
Communication Features
Email & 2-Way SMS/Text | yes | yes | yes |
Communications Hub & Daily Activity | yes | yes | yes |
Customer notes | yes | yes | yes |
To-Do List | yes | yes | yes |
Customer-facing messages | yes | yes | yes |
Mail merge communication feature | yes | yes | yes |
Create customer follow up tasks | yes | yes | yes |
Customisable Automated Email Templates | no | yes | yes |
Automated Email | no | yes | yes |
Automated SMS Text Messaging | no | yes | yes |
Create Automated Customer Journeys Retain more members and save you time |
no | yes | yes |
Free Push Notifications | no | Unlimited | Unlimited |
Free Smart Notifications Automatically send emails if a Member does not have the App |
no | Unlimited | Unlimited |
Staff Management
Max. Number of Staff Users | Unlimited | Unlimited | Unlimited |
Manage Staff User Access Levels | yes | yes | yes |
Staff Rota | yes | yes | yes |
Full Audit Trail | yes | yes | yes |
Staff tasks completed | yes | yes | yes |
Staff Activity Hours Worked | no | yes | yes |
Payroll reports | no | yes | yes |
User Automation
Automated Booking Confirmation | yes | yes | yes |
Automated activity reminder | yes | yes | yes |
Automated “Unique” Zoom Links Created for each Activity | yes | yes | yes |
Automated membership started communication | yes | yes | yes |
Automated Waiting List | yes | yes | yes |
Automated email communications Payment receipts and Freeze option |
yes | yes | yes |
Automated Tasks for Staff | no | yes | yes |
Automated Class Follow Up | no | yes | yes |
Automated Customer Journey based on various Triggers | no | yes | yes |
Automated Task Builder | no | yes | yes |
NEW Automated Birthday Trigger | no | yes | yes |
Bulk Actions Tool: Cancel / Freeze / Unfreeze / Extend & Make Price Changes |
no | yes | yes |
Marketing
Register Prospects Online | yes | yes | yes |
Email & 2-Way SMS/Text | yes | yes | yes |
Individual Unique Landing Pages for your Club | yes | yes | yes |
Create your Own Extra Unique Landing Pages for your Club | yes | yes | yes |
Direct Membership Plan Sign Up Page | yes | yes | yes |
Direct Bookings Page | yes | yes | yes |
Unique Business Home Page | yes | yes | yes |
Customisable Group Emailing | yes | yes | yes |
Group Marketing to Expired Members | yes | yes | yes |
NEW Online Member Enquiry Form | no | yes | yes |
Manage Your Own Promotion Codes | no | yes | yes |
Automated Prospect to Sale Communication | no | yes | yes |
Customisable Automated Email Templates | no | yes | yes |
Google Analytics | no | yes | yes |
Member Management
Customer Profile Page | yes | yes | yes |
Customer Attendance | yes | yes | yes |
Member & Non-Member Pricing Ability | yes | yes | yes |
Customer Photo | yes | yes | yes |
Create your own ParQ | yes | yes | yes |
Booking History | yes | yes | yes |
Purchase history | yes | yes | yes |
Audit | yes | yes | yes |
Communication Hub | yes | yes | yes |
GDPR Preferences | yes | yes | yes |
Membership History | yes | yes | yes |
Payment Gateways | yes | yes | yes |
Member status | yes | yes | yes |
Customer verified status | yes | yes | yes |
Joint Group Memberships | yes | yes | yes |
Member Referrals | yes | yes | yes |
Member Value Feature | yes | yes | yes |
Intuitive Retention Tools | yes | yes | yes |
Assign staff to customer | yes | yes | yes |
Customer group allocation | yes | yes | yes |
Member Referral record | yes | yes | yes |
Marketing sources | yes | yes | yes |
Customer record notes | yes | yes | yes |
NEW Create your own custom fields | yes | yes | yes |
NEW Member Referral Scheme | no | yes | yes |
Multi-site Access | no | yes | yes |
Till & POS
Point of Sale Function | yes | yes | yes |
Sell Products & Services | yes | yes | yes |
Integrated Contactless card payments | yes | yes | yes |
Electronic receipts | yes | yes | yes |
Till & Full Stock Control | yes | yes | yes |
Ability to Connect Approved Till Hardware | yes | yes | yes |
Customise Till Groups | yes | yes | yes |
Member and Non-Member Pricing Set-Up | yes | yes | yes |
Apply Transaction Discounts | yes | yes | yes |
Customer Purchase History | yes | yes | yes |
NEW ePoints: Account and Awards system |
no | yes | yes |
Bookings
Online Diary & Class/Room Booking | yes | yes | yes |
Online Class & Appointment Scheduling | yes | yes | yes |
Member App | yes | yes | yes |
Book & Cancel Activities/Classes Online | yes | yes | yes |
Activity and Class search | yes | yes | yes |
Location search | yes | yes | yes |
Class Descriptions | yes | yes | yes |
Waiting List | yes | yes | yes |
Future Bookings list | yes | yes | yes |
Book and pay for multiple sessions in one go online | yes | yes | yes |
Buy Pre Paid credits in advance | yes | yes | yes |
Instructor Search | yes | yes | yes |
Activity/Class Waiting List | yes | yes | yes |
Copy/Duplicate feature for ease of setting up | yes | yes | yes |
Booking Ban option | yes | yes | yes |
Copy/Duplicate feature for ease of setting up | yes | yes | yes |
Bookings Audit Trail | yes | yes | yes |
Instructor Search | yes | yes | yes |
Activity/Class waiting list | yes | yes | yes |
Front of House Booking | yes | yes | yes |
Ticket and Event Booking | yes | yes | yes |
NEW Enhanced booking view with member photos | yes | yes | yes |
Sales Funnel
Create your own sale stages | no | yes | yes |
Automate naturing customer communications across every stage | no | yes | yes |
Easy drag and drop to change the flow of your sales process | no | yes | yes |
Sales Funnel report | no | yes | yes |
Overdue sales task management | no | yes | yes |
Add KPI stage widgets to your dashboard | no | yes | yes |
Access Control
NEW Offline Access Control | yes | yes | yes |
24-Hour Access Control available | yes | yes | yes |
Manual check-in | yes | yes | yes |
Customer Facing Welcome Screen | yes | yes | yes |
Connect with industry-standard Access Control technology | yes | yes | yes |
Turnstile Access Connection | yes | yes | yes |
Door Access connection | yes | yes | yes |
Attendance tracking | yes | yes | yes |
Track and Trace | yes | yes | yes |
Multi-Site Access | no | yes | yes |
On-Demand
Max. Number of On-Demand Sections | 5 | Unlimited | Unlimited |
Create your On-Demand Content | yes | yes | yes |
Monetise your On-Demand Content | yes | yes | yes |
Add value to your memberships | yes | yes | yes |
Attract new customers with your own On-Demand content | yes | yes | yes |
Share online your On-Demand content | yes | yes | yes |
Edit and update your own On-Demand content | no | yes | yes |
GDPR
Full GDPR Compliance Tool | yes | yes | yes |
Set up your own Privacy Policy | yes | yes | yes |
Set up your own Terms and Conditions | yes | yes | yes |
Your member can manage their own GDPR Preferences | yes | yes | yes |
Link your website GDPR policies to ClubRight | yes | yes | yes |
Awards & Accreditation
Belt Grading | no | yes | yes |
Dance Exam Grades | no | yes | yes |
Gymnastics Awards | no | yes | yes |
Create your own Awards (Loyaly / Attendance / Personal bests etc) | no | yes | yes |
Awards & Accreditation | no | yes | yes |
*All features are subject to change and some may only be available by using certain integrated partners. Please check with a member of the ClubRight Team for details.
*We have done our very best to ensure that all features listed are accurate and are in the correct columns. Over time, features may change, be enhanced and extras added. If you are unsure about any feature you see, please contact us directly so that we can confirm for you to avoid potential disappointment.
You'll be up and running in no time
Dedicated training & onboarding
With your own dedicated team member, we'll guide you through the process, every step of the way.
Customer support you can count on
Our happy support team boasts some of the fastest response rates in the industry. We are here to help via phone, email or online chat.
Concierge migration service
Our team have successfully transferred hundreds of clients to ClubRight over the years, so we know how to keep it simple.
With another software provider?
Use our switch & save calculator and learn how much you could be saving.
FAQ's
How quickly can I get set up?
Depending on your needs, we can get you up and running in a matter of hours. Once you have agreed to get started with ClubRight, your dedicated onboarding specialist will help you get setup and running in no time.
Is ClubRight secure?
Absolutely! ClubRight has been designed with the latest data security & protection requirements factored into it.
To protect both yours and your members’ data we have put in place physical, electronic and managerial procedures to safeguard and secure data at all times.
All club & member information is stored & maintained with multi-layered security provided by Microsoft Azure across physical data centres, infrastructure and operations.
And when data is transferred between our server and the user’s computer (admin/member), we use the same SSL technology as banks and financial institutions to ensure it remains protected.
No sensitive financial information (bank details, debit or credit card information etc) is ever seen, stored or transmitted by ClubRight. This data is always held securely by our highly regulated payment partners.
Are there any set up or hidden fees?
Nope. Nada. Not at all.
With ClubRight, there are no set up fees, no contracts and no hidden fees. You only pay your monthly software subscription and any associated payment transaction fees.
Wil I be tied in to a contract?
No not at all, there’s no contracts here.
We believe you should stay because you want to, not because you have to. That’s how we’ve grown our business to over 800 clients and counting.
Can I talk to someone before I make a decision?
Of course, we’d love to talk and get to know your organisation better. Click on the button below to schedule a call with one of our specialists.
Can we import our existing data?
Yes! If you have existing data, our concierge migration team will help you to import existing member records.
Are there any database limits for members or contacts?
No, there’s no limits. We provide unlimited records as standard.
How much does ClubRight cost?
We charge a flat monthly fee to access our service. Please refer to our packages above or get in touch if you’d like to discuss in more detail.
Will ClubRight integrate with my existing website?
Absolutely. We provide a number of embeddable widgets and links to use on existing CMS providers such as WordPress, Squarespace, Wix and more.
Do you provide ongoing support?
We understand that everyone is different when it comes to receiving support.
Which is why our support is available via email, via online chat, via our self-service help centre and by good old fashioned phone too.
Loved by 800+ clubs, gyms, dojo’s and studios
Begin your ClubRight journey here
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Fill out your details below and we will be in touch as soon as possible.