Admin was stopping the business from growing
Before ClubRight, Lifestyle Fitness was a small operation running from a tiny shop-size premises with bookings managed in a paper diary. When Angela moved to larger premises after a year, she took on a full-time role purely to look after bookings and collect missed payments.
Admin was piling up fast. The operations side of the business was spiralling, and growth was impossible while the team was buried in paperwork.
Why Lifestyle Fitness chose ClubRight
Angela needed one system to handle daily class bookings, classes and payments — so the team could spend more time with clients and concentrate on growing the company.
After finding ClubRight, she contacted them straight away. ClubRight’s founder Wayne gave them a demo and explained how the software could solve the operational problems they were facing.
“We’re not particularly tech-savvy having never used a software system like ClubRight before, but Wayne offered us plenty of help and support while we were getting to grips with it. We found it very easy to use.”— Angela Rowe, Lifestyle Fitness Gym
Six years of consistent service
Over six years, the software has gone from strength to strength and the service level has never dropped. The dashboard shows all key information at a glance — failed payments, cancelled members, expired memberships — so the team can address issues quickly and retain customers for longer.
Members love the Member App, and push notifications have made it even easier to stay in touch. The level of support from ClubRight’s Help Team has been exceptional throughout — via web chat or phone whenever needed.
“Simply put, we could not run our gym without ClubRight.”— Angela Rowe, Lifestyle Fitness Gym
The time saved on admin has been reinvested into growing the business and spending more time with clients. Angela is clear about the impact.
“I don’t believe anyone could run a successful growing company without this software. It’s the best around and the best value for money. Getting started was the best thing we ever did.”— Angela Rowe, Lifestyle Fitness Gym