Retention Guru Paul Bedford breaks member retention into three simple phases, and we've added three new ClubRight features to make retaining members even easier.
We're living in some unsettling and uncertain times at the moment, and businesses everywhere are having to make some tough decisions in regards to how they can support their staff and keep their businesses going.
One key factor to focus on is to make sure your members keep paying you — regardless of whether we're in a pandemic or not!
Luckily, Retention Guru Paul Bedford kindly made a fantastic video breaking it all down into three, simple phases.
What's more, we've added three new features to the ClubRight Application to make retaining members even easier during this difficult period!
- Introducing the Amber Alert Report which shows members at risk at the earliest time so that you can do your bit in retaining them.
- We've updated our Red Alert Members Report to show a specific number of times a member has attended over a four week period.
- You can now email members directly from these reports to make communicating with at-risk members even easier!
Message us through the Orange Button to learn more about how you can best use these features in your club.
You can find out more about Paul and the service he offers by visiting his website.
