ClubRight and Harlands Group become integrated partners, providing a seamless Direct Debit sign-up and management solution for leisure operators.
ClubRight and Harlands become integrated partners providing a seamless DD sign up and management solution.
The partnership involves Harlands Group, the number one Direct Debit provider in the leisure sector, working with more leisure operators than any other DD company in the UK or Europe with almost 2000 clubs and organisations collecting over 1.9 million DD's per month.
When members sign up through ClubRight, the process includes seamless integration with Harlands systems, enabling automated monthly payment collection throughout the membership duration.
ClubRight's membership functionality combines with Harlands' robust infrastructure to ensure secure member payments while maximising revenue. The partnership reduces administrative burden, freeing staff to engage proactively with members and enhance their experience.
It gives you back the time to grow your business and increase your profits.
Why sign-up and collection belong together
The difference an integrated set-up makes is easiest to see in what stops happening. A member joins, sets up the mandate on their phone, and the first collection is scheduled without anyone re-keying a name, a sort code or a start date into a second system. When that member upgrades, freezes or leaves, the collection follows.
Run apart, a collection bureau and a membership database leave you with two sets of records that have to agree at the end of every month, and every disagreement is someone's afternoon. That reconciliation is the hidden cost of a bolted-on payment provider, and it grows with the club rather than shrinking.
What to look at in any payment set-up
Whatever provider sits behind it, the same handful of things decide whether it works for a club: whether the fee is a flat amount per collection or a percentage of what you take, whether you are charged again when a payment fails, how failed collections are retried and chased, whose name shows on the member's bank statement, and how long the money takes to reach your own business account.
Those are the questions worth asking before you sign anything. ClubRight Pay is how ClubRight answers them today: one low, flat fee per Direct Debit collection, no fee when a payment fails, and failed collections retried and chased automatically.
