ClubRight is the perfect fit.
Fast-forward to now and we’ve been using ClubRight for years. We can contact members with ease, whether that’s individuals, groups or the entirety of our membership base. Bulk emails and push notifications have made communication seamless for us and we’ve noticed our members appreciate us going the extra step with that.
The booking system is so easy for us and our members to use; we can plan our timetable and we’ve got control over how many people can book, when they can book and so on. The staff can see exactly who will be in their class and confirm attendance at the click of a button.
ClubRight’s automation has saved us so much time as well. We’ve been able to automate the majority of our joining process along with our nurturing emails which allow us to focus on being present at the gym with our members. There’s also the option to automate certain emails and push notifications based on member actions, for example, members are automatically sent an email if they miss a payment. Things like that are game-changing because it allows the staff to focus on their other duties.
To be completely honest, we’ve used the system for years and we’re still learning about new features that we can put to use!
The software is great, but above all, Wayne makes me happy! Seriously, it’s fantastic to have people working side by side striving to improve the fitness industry – not just for the club but to give the members a better experience too. ClubRight is the perfect fit for that.
Would we recommend ClubRight?
We always recommend ClubRight. I’m a judge for the National Fitness Awards so I get to see first-hand just how many clubs are using ClubRight and it’s easily the most popular member management software amongst independent gyms.
If you don’t already use ClubRight, you’d be a fool not to sign up. It’s improved the way my club runs and has transformed my member experience.
The last thing I’d say is that as an independent club, the challenges we face are made a lot easier by having ClubRight on board. I find it a lot easier to talk on the phone, so if we ever need some extra help navigating the system, the team at ClubRight always goes the extra mile… which a lot of other software companies refuse to do.
A massive thank you to the team at ClubRight!