We’ve got much more control over our business.
Using ClubRight has given us much more control over our internal processes. We can see all of the important information on the dashboard as soon as we log in and our PTs can see exactly who is attending their sessions and contact them directly from ClubRight if need be. It’s been great for us owners to have visibility without needing to get personally involved in everyday tasks.
The member app has given our members more control over their experience and they can book sessions as they please. Giving them that freedom has been an excellent revenue opportunity for us. They can update their details, renew memberships and join online without us needing to get involved. We’re currently in the process of switching over to ClubRight Pay as well, so we’re excited to see what a difference that makes.
Finally, the support we’ve received has been fantastic. ClubRight has an online chat feature that means we can speak to their Help Team directly, or if we ever need some extra support, they’re happy to give us a call and talk through a solution over the phone.
Would we recommend ClubRight?
Yes, we would recommend ClubRight because it’s the easiest software to use. The sign-up process for members is straightforward and it’s given us so many ways to communicate with our members more effectively.
If you’re thinking about using ClubRight, I’d say this: if you want your business to run smoothly, make the jump!