Is the app included, or is it an extra?
It’s part of the platform, not a separate product. It picks up your logo and colours from your ClubRight settings automatically. There’s no build cost, no developer to hire and no App Store account for you to set up and maintain.
What can members actually do in it?
Join and pay in the first place, book and cancel classes, scan in at the door, update a card that’s expiring, buy kit from your shop, and see what they’ve got booked. The things that would otherwise be a phone call to you.
Does it work for a martial arts academy or a boxing club?
Yes. The app takes your club’s language rather than forcing gym wording on it. An academy’s students book gradings and classes; a boxing club’s fighters book sessions. Use the switcher above to see the same app set up for each.
What about members who aren’t confident with phones?
Nobody is forced onto it. Members can check in with an NFC fob, a card, a key tag or a PIN instead, or use their phone’s browser without installing anything. The app makes life easier for the members who want it and changes nothing for the ones who don’t.
Is it my club’s app, or the ClubRight app?
It’s the ClubRight app, showing your logo, your colours and your club’s classes, so to your members it feels like yours. They download it from the App Store or Google Play and it opens straight into your club. That’s why there’s no build cost, no developer and no App Store account for you to manage.
How long does it take to set up?
There’s nothing to set up. The app takes your logo and colours from your ClubRight settings the moment they’re in, and your classes, timetable and shop appear as you add them. Change any of it later in settings and the app updates. There’s nothing for you to build.
Can parents manage their children’s memberships?
Yes. A parent or guardian signs in once and manages every child’s account, membership and bookings from the same app. That matters when the person paying isn’t the person training, which is most of an academy, boxing club or gymnastics club.
Can I message members through the app?
Yes. Send push notifications to everyone or a filtered group, and members can reply to you in the app with two-way messaging. If you’d rather keep conversations on email or SMS, you can switch the in-app replies off.
Can I control what members see in the app?
Yes. You choose the tiles, pages and settings, so members are steered towards the actions you want, whether that’s booking, joining or your shop. Change it yourself in settings whenever you like and the app updates.
We’re switching from another system. What happens to our members’ app?
Members download the ClubRight app and sign in, which takes a couple of minutes. That’s the only change they notice. There’s nothing to re-sign, no Direct Debit to set up again and no details to re-enter, because your members, memberships and payments move across as part of the free migration.