High standards — and no software that met them
Unit 8 Gym operates a 4,500 sq ft gym and classes facility in the heart of Ivybridge, working with every kind of person: any age, shape, size or experience level. Woodie and the team have a clear philosophy — the highest levels of customer service at every point of contact.
That same standard applied to software. Woodie had used gym management systems in previous roles and didn’t rate any of them highly enough to use in his own business. He needed secure member storage, reporting that showed what was actually working, and efficiency gains on non-revenue tasks.
“ClubRight was the frontrunner amongst its competitors due to its ability to deliver all of the functionality we needed from one system. Our only concern was — could ClubRight really be as good as we’re being led to believe?”— Woodie, Unit 8 Gym
It was — and way more beyond that
After finding ClubRight, Woodie didn’t look at anything else. The system offered complete facility management, custom branding and plenty of reviews praising the customer service. The question wasn’t whether ClubRight could do it — it was whether it was too good to be true.
It wasn’t. Since opening and enduring a four-month lockdown in 2020, ClubRight has helped Unit 8 go from strength to strength.
One system for gym and classes
The Xero and GoCardless integrations mean everything can be managed from within ClubRight — no jumping between systems. Standard gym memberships and classes all run from one place, which has been a significant efficiency gain.
After upgrading to the Complete plan, push notifications became an excellent tool for member communication. The sales funnel was another game-changer — watching prospects move through the pipeline and become members gave the team clear visibility over where to focus lead generation efforts.
“The total solution ClubRight offers to gym owners is incredible. It gives myself and my co-director so much freedom to concentrate on business growth, rather than getting weighed down chasing late payers or trying to manually stay in contact with every one of our customers.”— Woodie, Unit 8 Gym
Already recommending ClubRight to other gyms
Unit 8 has grown its membership base and class schedule with ClubRight’s support. The Help Desk team are always ready to answer questions. Woodie and his co-director have already recommended ClubRight to several other gyms — and they all love it too.
“We’ve been able to grow our business, membership base and class schedule all with the support of ClubRight. We would absolutely recommend them — in fact, we already have.”— Woodie, Unit 8 Gym