We love everything about ClubRight.
I’m able to access all member details from my smartphone and I get notified as soon as a member misses a payment. I can log in at any time and see everything I need immediately on the Dashboard: notifications, messages, tasks, footfall and so much more – it’s so powerful. ClubRight connects seamlessly with our Direct Debit Collections software and so it’s clear when a member needs to update their payment details or renew an expired membership. Since everyone is stored in the same database, I can contact specific members or groups of members in a matter of clicks.
I can see when there are members in the club – which is especially useful in the evenings – and if their membership has expired I don’t need to worry about them using the facilities because they will not be able to gain access to the gym.
Our members also get free access to the Member App too, meaning they can log into their account and view our special offers and club news, stay in control of their memberships and update their own details. They love the system and always tell us how easy it is to book classes and purchase memberships, so it’s great to know our members are enjoying ClubRight as well.
While our doors were open we experienced two lockdowns, which was especially challenging for us considering we were a new business. But, ClubRight supported us throughout and helped us put plans in place to ensure we stayed afloat. They released a Zoom integration which allowed us to deliver classes virtually as well as a bulk-freeze option to help us keep track of members that wished to pause their memberships during the lockdowns.
Their CEO, Wayne, is always open to ideas and will happily listen to us if we think of any features that might be beneficial for us and other gym owners out there. I love everything about ClubRight and I can honestly say I don’t think we could find a better software company to help us run our successful gym.
Would we recommend ClubRight?
My favourite thing about ClubRight is that it’s so easy to use and they’re always a message away if we need help or support. In terms of their tech, they’re continuously developing and introducing new functionality to make the lives of gym owners easier which we love.
We’ve recommended ClubRight to fellow gym owners and they all love the system (and how easy it is to use!) as much as we do.
If you’re considering getting started with them, don’t second guess. It’s worth it!