FTC is a fitness gym specialising in strength and conditioning, personal training, group training and classes, eGym, cardiovascular fitness and exercise rehab. We have around 1500 members ranging from young adults to retirees; no client’s needs are too much for us and we pride ourselves on being there for our customers every step of the way along their fitness journey.
Club Info
Contact: John Grindrod
Number of Customers: 1500+
Type of Business: Gym
Key Benefits
✓ Provided a secure system to launch their presale campaign
✓ Enables them to sell memberships online
✓ Member app allows customers to register their attendance quickly and effectively
We needed a way to launch our presale.
In the early days of starting to build FTC back in 2017, we began to encounter some barriers with our admin. Things like storing prospect information and communicating effectively with everyone on our presale list. Gym software would be the solution to these issues and we knew that the right provider would be able to help us sell more too, ideally allowing us to sell our presale memberships online so that we would have paying customers using the gym as soon as our doors opened.
We were prepared to invest in a system but were cautious in choosing the right supplier because we didn’t want to be let down and faced with the challenge of finding a new solution a few months in.
Why we chose ClubRight.
ClubRight was the first solution we looked at since we knew of their Founder from being in the fitness industry. We set up an online demo and we were blown away by how simple it is to use. This was back in the early days when ClubRight was the newest gym software in the space and Wayne happily shared their growth plans with us, including features that they were working on including.
Despite ClubRight being a relatively new system at the time, ClubRight put our minds at ease and the fact that it was run by people that had worked in the fitness industry themselves was comforting – four and a half years later, we’re so pleased we decided to get started.
ClubRight has evolved with us.
ClubRight has evolved with us as we’ve grown into a well-established gym. The software is regularly updated with new features and you can tell that the tech team behind ClubRight are always thinking of ways to make the lives of us gym owners easier.
We can collect member data securely, create and sell membership plans in a matter of minutes, set up automated tasks for our staff and so much more. The integrations with GoCardless, Xero and Stripe mean we’ve got everything we need to collect payments online and it’s all under one roof. The Member App is also fantastic because it makes the lives of our customers easier too as they can scan their QR code on entry, so they don’t need to worry about bringing a key card or a key fob with them.
They have many resources available to make sure we’re always getting the most out of the system and their knowledge base is usually our first port of call if we have any questions.
Would we recommend ClubRight?
Simply put, ClubRight is a tried and trusted system by us and many other clubs. The simplicity of the software combined with the App and the endless integrations with payment systems makes it hard to beat – not to mention it’s extremely good value for money.
After using it for more than four years, we would recommend ClubRight to other gyms without a doubt. It’s easy to use and it focuses on your needs with features you’ll actually use daily. If you’re in doubt, come and have a look at our system and you’ll see how easy it is to use in action in a real-life gym setting.
All in all, it’s a great system and we are extremely proud to be a part of the ClubRight family. I dread to think what’d be like trying to run the gym without ClubRight!
Join hundreds of instructors across the UK using ClubRight to manage their classes and build community with their members by booking your free online demo today, or speak to us by calling +44 (0)203 884 9777.
Book A Demo
