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Traditionally, switching member management software is not straightforward. The same can be said for changing Direct Debit providers. There are typically a lot of confusing processes, a lot of data wrangling and it can be a frustrating procedure for the gym owner.

Unfortunately, this results in many clubs becoming complacent in the suppliers they work with. Being a gym owner, it’s often that you’ll find yourself snowed under with tasks and spinning what feels like a million plates at once. If switching software is so tiresome, why bother?

The answer is simple: because in one way or another, it’s negatively impacting your business.

We’re going to talk about some of the reasons why you should change your software provider if you’re unhappy with their service and why it doesn’t have to be a headache.

Customer Service Strategy for Gym Owners

Ask yourself, when was the last time your business looked at the cost and quality of your current systems? That includes everything from staff management and equipment maintenance to gym software and payments software. Remember, these different solutions are only worthwhile if they make it easier to run your business.

So if you’re not happy with your Direct Debit provider, for example, consider doing something about it. Switching over to a solution better suited to your needs might feel like the last thing you want to do, but grabbing the bull by the horns early on will help you avoid any problems later on when it’s too late to do anything about it. After all, Direct Debit is what’s going to give you that stable, recurring income that helps build your cash flow, so it has to be the right solution for you.

If you feel stuck using a gym software or Direct Debit solution that’s out of date and doesn’t provide you with the tools you need, then you should definitely search for alternatives. Otherwise, you’ll end up spending hundreds – sometimes thousands – of pounds on a service that doesn’t do what it says on the tin. Plus, it’ll cost you time. Time spent navigating a poorly designed system, time spent communicating with a customer service team that may not even operate in the same timezone as your club. 

But it doesn’t have to be this way.

Why switching gym software is worth the effort

ClubRight has been designed to save you not only money but time too. It’s also been created to provide an enhanced experience for your customers, ultimately helping to grow your business. We guarantee you won’t find a better quality system at this price point. Our software is unparalleled and we’ve caused a storm in the market because we want to bring gym owners (and their software) into the 21st century. 

With our help transferring your data as well as the simple to use dashboard, ClubRight couldn’t be easier to use – even for those who aren’t familiar with using member management software.

You can say goodbye to hidden costs, set up fees and staggering subscription fees. With ClubRight, you pay one affordable monthly fee that will revolutionise the way you do business. We want to see your business succeed, which is why our team are on hand to help you every step of the way.


Our onboarding team are with you every step of the way to ensure the transfer is smooth and seamless. What’s more, we provide completely free training sessions, set up sessions and ongoing support to make sure you’re consistently getting the most out of ClubRight.

Ready to get started? Speak to one of our product experts today by giving us a call at +44 (0)203 884 9777 or book a free online demo to see how we can help transform your business.

ClubRight Member Management Software