Member management software is the backbone of any successful gym. It helps you store important member data, manage memberships and keep the business organised.
So you’ve had your gym software in place for a while now – how do you know when it’s time to upgrade to a more advanced solution?
Is Your Current System Regularly Updated?
If your current gym membership software feels a bit out of date, it’s time to upgrade. Software that gets updated regularly will likely have better security features and more integrations with other suppliers. You should also consider whether they add new functionality over time; consumer demands are always changing, and having an inflexible system that doesn’t move with the times could become a barrier to growth.
Are You Prepared For Growth?
If you suddenly had an influx of new members, how well would your gym software cope? It’s counterproductive to put a large amount of effort into sales and marketing if your prospects don’t convert due to an ineffective joining process. Your gym membership software should be able to handle more users, more data and more transactions at any given time. On top of that, if you have more members than the system can accommodate, it’ll slow down drastically, and you’ll likely experience lagging. If a surge in new members fills you with worry, it’s time to upgrade to a more reliable solution.
How Up-to-date Is The Member Experience?
In today’s digital age, it’s normal for members to demand more flexibility in their experience, such as the option to pay online and manage their own class bookings without having to contact the gym or access exclusive content in an app. If your gym management software lacks an intuitive member portal, it’s time to look at a more modern solution so you don’t get left behind as technology progresses.
Is Your Gym Software Easy To Customise?
Every gym is slightly different, and the best gym software will allow you to customise the different features. For example, ClubRight allows you to choose which KPIs you want to see on the dashboard as soon as you log in, customise membership plans to your heart’s content and design exactly what your members see when they open their Member App. How customisable is your current gym membership software? Perhaps it’s time to consider upgrading to a system that offers functionality better catered to your club.
To summarise, there are a few signs that mean it’s time to upgrade your gym software. The most important thing to remember is that the system should make your life easier, not harder. If you start to notice simple tasks such as creating a membership plan or onboarding new members are a headache, it’s time to look at potential software that automates the mundane tasks for you and prepares your gym for growth.
ClubRight is the go-to member management software that takes care of everything from managing memberships and billing to class bookings and online joining – plus a whole lot more. Give us a call today on +44 (0)203 884 977 or book a free online demo with one of our product experts to find out why we’re trusted by more than 750+ fitness businesses across the UK.
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