July 01, 2020
If you’re reading this blog post when it was uploaded, then you’ll have seen in the news that the UK is slowly starting to lift the lockdown and return to a new state of normal. As of today (1st July 2020) we haven’t had confirmation from the Government that gyms can reopen yet, but we anticipate it will only be a matter of weeks.
Existing ClubRight Customers will have seen that last week we launched a whole host of new features that will help your gym run smoothly and safely when you are able to reopen again. In this post, we’ll be going through some of these features and how they can help your members feel confident when they return to your facility.
The Ultimate Social Distancing Tools from the Ultimate Membership Management Software.
First of all, we’ve made it even easier for your members to have a completely contact-free experience: they can purchase memberships or make class bookings online and through their Member App, meaning you can avoid collecting cash in your club.
This has always been possible with ClubRight, but we’ve recently added a feature to the Member App which allows them to see how busy your facility is at a given time. That means your members will know to visit at a quieter time , therefore making it much easier to adhere to social distancing guidelines. They can even send your club a message to say that they’re going to be popping down to the gym soon, giving you and your staff a helpful heads-up as to who will be entering your facility. Your staff members are also able to see how many people are in your club at any given time.
As important as it is to keep your members happy, it’s also equally as important to keep internal processes running as smoothly as possible. That’s why we’ve made it possible to block out time in your schedule for cleaning and maintenance to make sure your gym is safe and spotless for the next batch of members or class attendees. What’s more, your cleaning schedule is kept completely separate from your class timetable, so it won’t be clogging up your diary or making it difficult to decipher what’s what.
Finally - and perhaps most importantly - we’ve added track and trace functionality so that you can keep track of who has been in your gym, when they attended and who was also in the facility at the same time as them. With this in place, you’ll be following the Government protocols and doing your bit to keep yourself, your staff and your members safe.
We launched these features a little under a week ago, and we’re thrilled to see that our clients are already finding these features incredibly useful! You can read some of what our users had to say below:
“Just wanted to say I’m really impressed with the updates to the software. Incredible work from your team!”
“It’s a pleasure to be on board with such a forward-thinking company.”
“Really impressed at the updates you are rolling out. It's been a challenging time, and it’s reassuring to be with a service who have adapted so quickly for their clients. Let's hope we can open soon and get our businesses back to where they were!”
If you don’t already have a CRM system in place at your gym, now is the time to look into it.
ClubRight membership management software has been built by gym owners for gym owners, so we understand the challenges that you face in your club day-to-day. Even in these challenging circumstances, our number one goal is to make sure that our clients have a reliable CRM that helps them keep their club clean, safe and organised for their members.
For more information on the features in this post, you can message us through our Live Chat or give us a call on (+44) 0203 884 9777.
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