The Wild Training Gym is a unique facility that offers one of the most diverse exercise class timetables in the country. Our members can use the gym for open training as well as many other training services such as Personal Training, school P.E. lessons, PT certification courses and PT CPD courses.
We have 4 main training areas giving us 12,000 square feet of training space including a full-time martial arts centre with a competition MMA cage, an outdoor training area with strength, strongman and HIIT equipment, a rubber-floored strength training room and a barefoot soft matted room used for everything from aerial silks and callisthenics to general fitness. The Wilds Training work with everyone from primary school-age children to international professional athletes and cater to all people of all fitness levels and abilities.
Club Info
Contact: James Griffiths
Number of Customers: 300+
Type of Business: Gym
Key Benefits
✓ Provided detailed reporting
✓ The ability to create custom memberships within minutes
✓ Seamless data transfer from a previous system
We couldn’t find reliable gym software.
We’d been on the hunt for a reliable club management system to help us run the gym. It needed to be powerful enough for us to access information at the touch of a button and it needed to be useful for our members to use too. Before we found ClubRight, we were finding it nearly impossible to stay on top of the different activities we run and keep track of who’s paid and who’s booked what.
We’ve been through four different gym management systems previously but have been disappointed each time for various reasons. Some had outdated tech, others had a poor level of support or were just plain confusing for us to use.
Why we chose ClubRight.
One of the biggest issues we had with previous systems were reporting they offered. They just didn’t give us the snapshots we needed to measure our business’s performance. So many gym management systems focus on the member user experience and put a lot of energy into the appearance of the member app – which is fine, but we needed the backend of the system to be functional, reliable and easily usable by our staff.
We had a demo with a member of the ClubRight team and were blown away by how intuitive the Admin side of the system is. Their dashboard has key business KPIs on the display, so we can get a clear rundown of how our gym is performing as soon as we log in each day. Their reporting is detailed yet concise and they offer reports for just about every aspect of the business you can think of. On top of being incredibly powerful from a business side, the members’ side looks great too.
To be honest, after using multiple different systems we were a bit worried about switching for the fourth time; transferring member data to a new system is always a challenge. Fortunately for us, ClubRight did the best job out of any other service we’ve had to switch from.
ClubRight has been the best solution we’ve used to date.
There’s so much flexibility in how we can create new memberships and it’s a simple set-up for our staff to use the system as well. We can generate reports quickly and with ease – visibility over the business is better than ever.
In the past, we’ve experienced poor levels of support with other providers; but what sets ClubRight apart is without a doubt the support you get from their team. Whenever we want to try something new, we ask our questions and get a fast response with the best process to achieve our goal. Their instructions are always clear, they’re attentive and you know you’re talking to a human being on the other end!
Our favourite feature is the fact that we can easily see the number of active members we have and how many non-paying members we have so that we can reach out to them and get them to spend money with us again.
Members have always been positive about their experience with the ClubRight Member App, which is always great for us to hear.
Would we recommend ClubRight?
If you’re curious about ClubRight, book a demo now and do it. It’s unbelievable value for money. With the amount of time it’ll save you in the long run, it’s a no-brainer.