Do you find yourself running between private clients and gyms? Could your time be better spent actually serving clients rather than taking care of admin? Want a system that will work with you, not against you and keep your bank balance looking healthy at the same time? GoRight is the ideal solution and has been built with Personal Trainers in mind.
GoRight
GoRight is the all-in-one membership software for small-scale businesses, designed to save you time, delight your customers, and grow your business.
The Ultimate Member Management Software
With GoRight, you can enjoy one of the most affordable and functional membership software systems for your small fitness business. Whether you’re a startup or have been established for quite some time, our membership software will save you time, money and give you the tools you need to grow.
The GoRight Package is perfect for
Personal Trainer
Pilates Instructor
Whether you hold pilates classes at a local gym or in your own private quarters, our membership software will help you keep track of members, from payments to attendance, without the need for a physical reception. Our member software will provide members with a way to digitally check in and ensure payments are being made on time so you can focus on teaching your clients.
Aerobics Instructor
Does your weekly aerobics class have multiple attendees? Want to keep track of them all without the headache of admin before and after each class? Then our member software will do exactly that, providing you with not only more efficiency but ensuring your payments are taken care of as well.
Features and Benefits
The GoRight Member App allows you to save time, impress your clientele and grow your business.
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Main Features | ||||
NEW 2021 Mobile friendliness across the admin area | yes | yes | yes | |
NEW 2021 App QR code scanning to locate member | yes | yes | yes | |
Max. Number of Customer Records | 100 | Unlimited | Unlimited | |
Number of Admin Users | 1 | Unlimited | Unlimited | |
Number of Membership Plans | 5 | Unlimited | Unlimited | |
Free Member App | yes | yes | yes | |
Set Up Fee | £0 | £0 | £0 | |
Upfront Cost | £0 | £0 | £0 | |
Provide On Demand Access | 1 | 5 | Unlimited | |
Minimum Term Contract | No | No | No | |
Fitness Near Me (Enhanced Listing) | yes | yes | yes | |
1-on-1 setup and training | yes | yes | yes | |
Access on any device | yes | yes | yes | |
Instructor Booking Notifications | yes | yes | yes | |
iCal Integration (Customers can add a booking to their diary) | yes | yes | yes | |
Live customer support | yes | yes | yes | |
Awards & Accreditation | no | yes | yes | |
Membership Renewals Feature | no | yes | yes | |
Booking Ban option | no | yes | yes | |
Social Distancing Tools | no | yes | yes | |
Data migration support | no | yes | yes | |
Access Control Available | no | yes | yes | |
Track and Trace | no | yes | yes | |
How busy is my club feature | no | yes | yes | |
I am on my way to the club feature | no | yes | yes | |
Ticket and Event booking | no | yes | yes | |
Overdue payment management | no | no | yes | |
Bulk Action Tool – Cancel / Freeze / Unfreeze / Extend / Price Changes | no | no | yes | |
Staff Activity Hours Worked | no | no | yes | |
Payroll reports | no | no | yes | |
Manage your own Promotion Codes | no | no | yes | |
Customer Journey Automation | no | no | yes | |
Customisable Automated Email Templates | no | no | yes | |
Google Analytics | no | no | yes | |
Multi Site Access | no | no | yes |
Member App Features
NEW 2021 Members App Look and Feel | yes | yes | yes |
NEW 2021 App QR code scanning to locate member | yes | yes | yes |
Free Member App | yes | yes | yes |
Free Download on the App store | yes | yes | yes |
Join & Pay Online | yes | yes | yes |
Book & Cancel Activities/Classes Online | yes | yes | yes |
Member’s App included | yes | yes | yes |
Upload a member photo | yes | yes | yes |
Update customer details | yes | yes | yes |
Online Members’ Area | yes | yes | yes |
Social media share | yes | yes | yes |
Dynamic bar code and QR Code | yes | yes | yes |
Activity and Class search | yes | yes | yes |
Location search | yes | yes | yes |
Class Descriptions | yes | yes | yes |
Waiting List | yes | yes | yes |
On-Demand Content | 1 | 5 | Unlimited |
Future Bookings list | yes | yes | yes |
GDPR Compliance Management | yes | yes | yes |
About your business section | yes | yes | yes |
Browser access on all devices | yes | yes | yes |
Customer can create a password | yes | yes | yes |
Book and pay for Multiple session in one go online | yes | yes | yes |
Buy Pre Paid credits in advance | yes | yes | yes |
iCal Integration (Customers can add a booking to their diary) | yes | yes | yes |
Membership Renewals Feature | no | yes | yes |
Belt Grading | no | yes | yes |
Dance Exam Grades | no | yes | yes |
Gymnastics Awards | no | yes | yes |
Create your own Awards (Loyaly / Attendance / Personal bests etc) | no | yes | yes |
Switch clubs | no | yes | yes |
Parent Guardian feature | no | yes | yes |
Social Distancing Tools | no | yes | yes |
Instructor Search | no | yes | yes |
How busy is my club feature | no | yes | yes |
I am on my way to the club feature | no | yes | yes |
Activity/Class waiting list | no | yes | yes |
Integrated Partners
Xero | yes | yes | yes |
Zoom | yes | yes | yes |
GoCardless | yes | yes | yes |
ClubRight Connect | yes | yes | yes |
Fitness Near Me | yes | yes | yes |
Stripe Card transaction fees = 1.85% plus 20p per transaction (which includes the ClubRight application fee) |
yes | yes | yes |
DFC | no | yes | yes |
Harlands | no | yes | yes |
MyZone | no | yes | yes |
eGym | no | yes | yes |
Omega Access Control Supplier | no | yes | yes |
All Right Now Access control Supplier | no | yes | yes |
Milon | no | yes | yes |
GuyJane Access Control Supplier | no | yes | yes |
Business Dashboard
NEW 2021 Dashboard curvey edges look | yes | yes | yes |
NEW 2021 additional club colour for highlights in the design | yes | yes | yes |
Active Paid Members | yes | yes | yes |
Social Distancing Track and Trace | yes | yes | yes |
Email/SMS Communications Hub | yes | yes | yes |
Tasks | yes | yes | yes |
Activity spaces alert | yes | yes | yes |
Two way SMS and Email communications | yes | yes | yes |
Birthday Notifications | yes | yes | yes |
Membership Bolt-ons Report | no | yes | yes |
Staff Access into your Club | no | yes | yes |
Social distancing tool | no | yes | yes |
Expired members | no | yes | yes |
Unpaid Member Payment Alerts | no | yes | yes |
Membership Retention Tools | no | yes | yes |
Stock Control | no | yes | yes |
Operational notifications | no | yes | yes |
Expired member alerts | no | yes | yes |
Member retention alerts | no | yes | yes |
How long has a member been in the club | no | yes | yes |
Failed access attempts | no | yes | yes |
Par Q Status | no | yes | yes |
Membership Renewal Alerts | no | yes | yes |
Staff Communication | no | yes | yes |
Membership type breakdown | no | yes | yes |
Simple Trafffic alert system | no | yes | yes |
Daily attendance tracking | no | yes | yes |
Switch Clubs | no | no | yes |
Payment Features
Online Joining & Payments | yes | yes | yes |
Automated Payments & Processing | yes | yes | yes |
Member Payment Alerts | yes | yes | yes |
Create your own Membership Plans | yes | yes | yes |
Card Payment Integrations | yes | yes | yes |
Direct Debit Integrations | yes | yes | yes |
Unpaid payment alerts | yes | yes | yes |
Create and sell your own products | yes | yes | yes |
Create and sell your own activities/classes | yes | yes | yes |
Active Paid Members | yes | yes | yes |
Overdue payment management | no | no | yes |
Communication Features
Email & 2-Way SMS/Text | yes | yes | yes |
Communications Hub & Daily Activity | yes | yes | yes |
iCal Integration (Customers can add a booking to their diary) | yes | yes | yes |
Instructor Booking Notifications | yes | yes | yes |
Customer notes | yes | yes | yes |
Unsocialble Hours Communication Tool | no | yes | yes |
To-Do List | no | yes | yes |
Customer-facing messages | no | yes | yes |
Mail merge communication feature | no | yes | yes |
Create customer follow up tasks | no | yes | yes |
Customisable Automated Email Templates | no | no | yes |
Automated Email | no | no | yes |
Automated SMS Text Messaging | no | no | yes |
Create a unique Automated customer journey using Email/SMS and tasks | no | no | yes |
Staff Management
Total number of users | 1 | Unlimited | Unlimited |
Manage Staff User Access Levels | no | yes | yes |
Staff Rota | no | yes | yes |
Full Audit Trail | no | yes | yes |
Staff tasks completed | no | yes | yes |
Staff Activity Hours Worked | no | no | yes |
Payroll reports | no | no | yes |
User Automation
Automated Booking Confirmation | yes | yes | yes |
Automated activity reminder | yes | yes | yes |
Unique Zoom links created automatically | yes | yes | yes |
Automated membership started communication | yes | yes | yes |
iCal Integration (Customers can add a booking to their diary) | yes | yes | yes |
Automated Waiting List | no | yes | yes |
Automated email communications, payment receipts and Freeze option | no | yes | yes |
Automated Task Builder | no | no | yes |
Automated Class Follow Up | no | no | yes |
Customer Journey Automation | no | no | yes |
Automated Task Builder | no | no | yes |
Marketing
Register Prospects Online | yes | yes | yes |
Email & 2-Way SMS/Text | yes | yes | yes |
Create your own unique landing pages for your club | no | yes | yes |
Direct membership plan sign up page | no | yes | yes |
Direct Bookings page | no | yes | yes |
Unique Business Home page | no | yes | yes |
Customisable Group emailing | no | yes | yes |
Group marketing to expired members | no | yes | yes |
Manage your own Promotion Codes | no | no | yes |
Automated Prospect to sale communication | no | no | yes |
Customisable Automated Email Templates | no | no | yes |
Member Management
Customer Profile Page | yes | yes | yes |
Customer Attendance | yes | yes | yes |
Member & Non-Member Pricing Ability | yes | yes | yes |
Customer Photo | yes | yes | yes |
Create your own ParQ | yes | yes | yes |
Booking History | yes | yes | yes |
Purchase history | yes | yes | yes |
Audit | yes | yes | yes |
Communication Hub | yes | yes | yes |
GDPR Preferences | yes | yes | yes |
Membership History | yes | yes | yes |
Payment Gateways | yes | yes | yes |
Member status | yes | yes | yes |
Customer verified status | yes | yes | yes |
Apply Pro-Rata to specific Membership Plans | no | yes | yes |
Booking Ban option | no | yes | yes |
Add your own Custom Fields | no | yes | yes |
Copy/Duplicate feature for ease of setting up | no | yes | yes |
Joint & Group Memberships | no | yes | yes |
Member Referrals | no | yes | yes |
Member Value Feature | no | yes | yes |
Intuitive Retention Tools | no | yes | yes |
Assign staff to customer | no | yes | yes |
Customer group allocation | no | yes | yes |
Member Referral record | no | yes | yes |
Marketing sources | no | yes | yes |
Customer record notes | no | yes | yes |
Bulk Action Tool – Cancel Expired Memberships | no | no | yes |
Bulk Action Tool – Extend Memberships | no | no | yes |
Bulk Action Tool – Freeze Memberships | no | no | yes |
Bulk Action Tool – Unfreeze Memberships | no | no | yes |
Bulk Action Tool – Price Changes | no | no | yes |
Till & POS
Point of Sale Function | yes | yes | yes |
Sell Products & Services | yes | yes | yes |
Integrated Contactless card payments | yes | yes | yes |
Electronic receipts | yes | yes | yes |
Copy/Duplicate feature for ease of setting up | no | yes | yes |
Till & Full Stock Control | no | yes | yes |
Ability to connect approved Till Hardware | no | yes | yes |
Customise Till groups | no | yes | yes |
Member and Non-member pricing set up | no | yes | yes |
Apply transaction discounts | no | yes | yes |
Customer purchase history | no | yes | yes |
Bookings
NEW 2021 speedy in club booking process | yes | yes | yes |
Online Diary & Class/Room Booking | yes | yes | yes |
Online Class & Appointment Scheduling | yes | yes | yes |
Member App | yes | yes | yes |
Book & Cancel Activities/Classes Online | yes | yes | yes |
Activity and Class search | yes | yes | yes |
Location search | yes | yes | yes |
Class Descriptions | yes | yes | yes |
Waiting List | yes | yes | yes |
Future Bookings list | yes | yes | yes |
Book and pay for Multiple session in one go online | yes | yes | yes |
Buy Pre Paid credits in advance | yes | yes | yes |
Instructor Booking Notifications | yes | yes | yes |
iCal Integration (Customers can add a booking to their diary) | yes | yes | yes |
Copy/Duplicate feature for ease of setting up | no | yes | yes |
Booking Ban option | no | yes | yes |
Copy/Duplicate feature for ease of setting up | no | yes | yes |
Bookings Audit Trail | no | yes | yes |
Instructor Search | no | yes | yes |
Activity/Class waiting list | no | yes | yes |
Front of house booking | no | yes | yes |
Ticket and Event booking | no | no | yes |
Awards & Accreditation
Belt Grading | no | yes | yes |
Dance Exam Grades | no | yes | yes |
Gymnastics Awards | no | yes | yes |
Create your own Awards (Loyaly / Attendance / Personal bests etc) | no | yes | yes |
Awards & Accreditation | no | yes | yes |
Access Control
Manual check-in | yes | yes | yes |
Customer Facing Welcome Screen | no | yes | yes |
Connect with industry-standard Access Control technology | no | yes | yes |
Turnstile Access Connection | no | yes | yes |
Door Access connection | no | yes | yes |
Attendance tracking | no | yes | yes |
Track and Trace | no | yes | yes |
Multi Site Access | no | no | yes |
On Demand
On-Demand Content | 1 | 5 | Unlimited |
Create your On-Demand Content | yes | yes | yes |
Monetise your On-Demand Content | yes | yes | yes |
Add value to your memberships | yes | yes | yes |
Attract new customers with your own On-Demand content | yes | yes | yes |
Share online your On-Demand content | no | yes | yes |
Edit and update your own On-Demand content | no | no | yes |
GDPR
Full GDPR Compliancy Tool | yes | yes | yes |
Set up your own Privacy Policy | yes | yes | yes |
Set up your own Terms and Conditions | yes | yes | yes |
Your member can manage their own GDPR Preferences | yes | yes | yes |
Link your website GDPR policies to ClubRight | yes | yes | yes |
*All features are subject to change and some may only be available by using certain integrated partners. Please check with a member of the ClubRight Team for details.
*We have done our very best to ensure that all features listed are accurate and are in the correct columns. Over time, features may change, be enhanced and extras added. If you are unsure about any feature you see, please contact us directly so that we can confirm for you to avoid potential disappointment.
Retain Clients
Provide amazing first-class customer service that you’d see in any high-class gym, all from your members software.
Never Miss A Payment
In-built payment features make payments automated, thus keeping it simple for both you and your members.
No Set-Up Fee Or Hidden Costs
Say goodbye to set-up fees and any hidden costs. Just one affordable monthly payment.
Business Management Made Simple
Our easy-to-use platform will take care of so much for you so you can spend time focusing on your clients and classes.
Reduce Admin
With automation built in, you can see a huge reduction in admin. Manage sales, track members - all from your dashboard.
HMRC Compliant
Staying HMRC compliant is more important than ever. Keep records up to date and have a full overview of your business from your dashboard which can seamlessly link to Xero Accounting software for a complete end to end accounting experience.
An App that connects your members to you
The GoRight Member App allows you to simply keep your clients engaged, encouraging them to stay connected, outside of the walls of your facility.
GoRight Benefits
GoRight has been specifically created to work for you, the personal trainer, the yoga instructor, the individual health and fitness expert working for themselves. Our membership software will provide you with not only more efficiency but ultimately save you time and money.
The GoRight system is there to take care of your members by handling membership fees and ultimately provide you with more security and automation when it comes to your business’s members.
Say goodbye to paper and pen as well as inevitable human error and hello to a far more efficient way of working. Whether you are a Personal Trainer, own a bootcamp that takes place in the park or a private yoga instructor, GoRight is here to help you provide a more personalised service for your members and enjoy a much better service at your side, with membership fees taken care of for you.
Uninhibited Access
One of the biggest benefits of using GoRight is that you get to enjoy uninhibited access wherever you are. With access to your dashboard on the go, you can manage your business remotely and even keep an eye on members from anywhere in the world.
Enhanced Member Experiences
Your members will enjoy much more control and a further enhanced experience as they’re given access to time tables, availability and an automated booking service.