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NO CONTRACT & NO SET UP FEE
All the essential features to run your club more efficiently
Key features:
- Free Member App
- Member Management
- Bookings & Scheduling
- Automated Payments
- Access Control
- Accreditation & Awards
- Reporting & Analytics
- Xero Integration
- Chat, Email & Phone Support
- 1-2-1 Onboarding Service
- Concierge Migration Service
NO CONTRACT & NO SET UP FEE
All the tools you need to accelerate growth & improve retention
Everything in Core plus:
- Workflow Automation
- Sales Funnel
- Member Referrals
- Smart Retention
- Trainer & Business Owner App
- ‘Pick a Spot’ Resources
- Early Bird Bookings
- ePoints
- Free Push Notifications
- Multi-site Access
- Overdue Payment Management
NO CONTRACT & NO SET UP FEE
For larger scale businesses with more complex needs
Everything in Complete plus:
- Priority Support
- Dedicated Account Manager
- Quarterly Account Reviews
- On-site Training *fees apply
- Use Your Own SUN
- Multi-Site Access
ALL-IN-ONE DIRECT DEBIT COLLECTION SERVICE
Collect recurring payments on auto-pilot with ClubRight Pay, a BACS compliant Direct Debit payments service, fully integrated into the ClubRight platform.
- No minimum volume. No contracts. No hidden fees.
- Maximum transaction fee of 45p per successful collection.
All packages come with:
Main Features | ||||
No Set Up Fee | £0 | £0 | £400 | |
No Minimum Term Contract | no | no | no | |
Unlimited Customer Records | Unlimited | Unlimited | Unlimited | |
Unlimited Staff Users | Unlimited | Unlimited | Unlimited | |
Unlimited Membership Plans | Unlimited | Unlimited | Unlimited | |
Members App Free to Download |
ClubRight App | ClubRight App | Branded App | |
Uk Based Customer Support | yes | yes | yes | |
Free Concierge Data Migration & Upload Service | yes | yes | yes | |
1-On-1 Online Getting Started Session | yes | yes | yes | |
Online Memberships | yes | yes | yes | |
Direct Debit And Card Payments | yes | yes | yes | |
Clubright Pay – All In One Direct Debit Service | 45p per transaction | 40p per transaction | yes | |
Online Class & Activity Bookings | yes | yes | yes | |
Two Way Communication Tools | yes | yes | yes | |
Reporting & Analytics | yes | yes | yes | |
24/ 7 Access Control | yes | yes | yes | |
Accreditation & Awards | yes | yes | yes | |
Automated Overdue Payment Management | no | yes | yes | |
Message & Marketing Automation | no | yes | yes | |
Smart Automated Referral Tool | no | yes | yes | |
Customiseable Sales Funnel | no | yes | yes | |
Online Customer Enquiry Form | no | yes | yes | |
Multi-Site Access For Members | no | yes | yes | |
Multi-Site Bookings | no | Add-on | Add-on | |
Early Bird Booking Rules Based On Membership Plan | no | yes | yes | |
Pick A Spot – Booking Resources | no | yes | yes | |
Promo Codes | no | yes | yes | |
Trainer App Allow Staff to Interact with your customers at all times |
no | yes | yes | |
Business App Set your own KPIs to Access on the Go |
no | yes | yes | |
Max. Number Of On-Demand Sections | 5 | Unlimited | Unlimited | |
Customisable Business Dashboard | no | yes | yes | |
Create Automated Customer Journeys | no | yes | yes | |
Free Push Notifications | no | Unlimited | Unlimited | |
Free Smart Notifications Automatically send emails if a Member does not have the App |
no | Unlimited | Unlimited | |
Bulk Actions Tool Cancel / Freeze / Unfreeze / Extend & Make Price Changes |
no | yes | yes | |
Staff Payroll Report | no | yes | yes |
ClubRight App Features
Members AppFree to Download for Customers | ClubRight App | ClubRight App | Branded App |
Join & Pay Online Direct Debit & Card available |
yes | yes | yes |
Book, Move Or Cancel Activities/Classes | yes | yes | yes |
Sell Your Own Products Sell products via a dedicated online shop |
yes | yes | yes |
Parent/Guardian Log-In Feature | yes | yes | yes |
Take Or Upload A Member Photo | yes | yes | yes |
Customers Can Update Their Own Details | yes | yes | yes |
Online Members’ Area | yes | yes | yes |
Social Media Share Feature | yes | yes | yes |
Dynamic QR & Barcode Access Control &/or Recording Attendance |
yes | yes | yes |
Booking Search Filters By location, instructor or activity type |
yes | yes | yes |
Manage Your Own Class Descriptions | yes | yes | yes |
Automated Waiting List Feature | yes | yes | yes |
Future/Upcoming Bookings List | yes | yes | yes |
About Your Business Section | yes | yes | yes |
Browser Access On All Devices | yes | yes | yes |
Book & Pay For Multiple Session In One Go | yes | yes | yes |
Buy Pre-Paid Credits/Sessions In Advance | yes | yes | yes |
Switch Clubs Feature | yes | yes | yes |
How Busy Is The Club Feature | yes | yes | yes |
I Am On My Way To The Club Feature | yes | yes | yes |
Number Of Additional Tiles In Your Members App | 5 | Unlimited | Unlimited |
Trainer App Allow Staff to Interact with your customers at all times |
no | yes | yes |
Business App Set your own KPIs to Access on the Go |
no | yes | yes |
Branded App Have Your Own Logo on the App Stores |
no | no | yes |
Multi-Site Joining Via 1X Branded App | no | no | yes |
Member Management
Unlimited Member Daatabase | yes | yes | yes |
Customer Profile Page | yes | yes | yes |
Customer Attendance | yes | yes | yes |
Member & Non-Member Pricing Options | yes | yes | yes |
Member Photo | yes | yes | yes |
Create Your Own Parq | yes | yes | yes |
Booking History | yes | yes | yes |
Purchase History | yes | yes | yes |
Audit | yes | yes | yes |
Two Way Communication Hub | yes | yes | yes |
GDPR Preferences | yes | yes | yes |
Membership History | yes | yes | yes |
Integrated Payments | yes | yes | yes |
Automated Membership Confirmation Email | yes | yes | yes |
Member Status | yes | yes | yes |
Joint & Group Memberships | yes | yes | yes |
Retention Tools | yes | yes | yes |
Assign Staff To Customer | yes | yes | yes |
Customer Group Allocation | yes | yes | yes |
Member Referral Record | yes | yes | yes |
Marketing Sources | yes | yes | yes |
Customer Record Notes | yes | yes | yes |
Create Your Own Custom Fields | yes | yes | yes |
Member Referral Scheme | no | yes | yes |
Multi-Site Access | no | yes | yes |
Bulk Actions Tools Cancel / Freeze / Unfreeze / Extend & Make Price Changes |
no | yes | yes |
Customiseable Automated Membership Confirmation Email | no | yes | yes |
Promo Codes Lock access to membership plans behind promotional codes |
no | yes | yes |
Bookings
Online Diary & Class/Room Booking | yes | yes | yes |
Online Class & Appointment Scheduling | yes | yes | yes |
Member App | yes | yes | yes |
Book & Cancel Activities/Classes Online | yes | yes | yes |
Activity, Location & Staff Filters | yes | yes | yes |
Class Descriptions | yes | yes | yes |
Waiting List | yes | yes | yes |
Future Bookings List | yes | yes | yes |
Book And Pay For Multiple Sessions In One Go Online | yes | yes | yes |
Booking Notifications & Reminders | yes | yes | yes |
Buy Pre Paid Credits In Advance | yes | yes | yes |
Booking Ban Option | yes | yes | yes |
Bookings Audit Trail | yes | yes | yes |
Front Of House Booking | yes | yes | yes |
Ticket And Event Booking | yes | yes | yes |
121 Appointment Bookings | no | yes | yes |
Pick A Spot – Resources | no | yes | yes |
Early Bird Bookings | no | yes | yes |
Customiseable Booking Notification & Reminders | no | yes | yes |
Payment Features
Front of House Booking | yes | yes | yes |
Online Joining & Payments | yes | yes | yes |
Automated Payments & Processing | yes | yes | yes |
Member Payment Alerts | yes | yes | yes |
Card Payment Integrations | yes | yes | yes |
Direct Debit Integrations | yes | yes | yes |
Clubright PayAll in one Direct Debit service | 45p per transaction | 40p per transaction | yes |
Automated Cancelled Dd Mandate ManagementClubRight Pay only | no | yes | yes |
Automatic Retries Of Failed Direct Debit ColletionsClubRight Pay only | no | yes | yes |
Unpaid Payment Alerts | yes | yes | yes |
Active Paid Members | yes | yes | yes |
Overdue Payment Alerts On The Members App | yes | yes | yes |
ePointsAccount and Awards system | no | yes | yes |
Automated Overdue Payment Management | no | yes | yes |
Access Control
24-Hour Access Control Available | yes | yes | yes |
Manual Check-In | yes | yes | yes |
Kiosk Check-In | yes | yes | yes |
Customer Facing Welcome Screen | yes | yes | yes |
Turnstile Access Connection | yes | yes | yes |
Door Access Connection | yes | yes | yes |
Automated Alerts For Potential Tailgating | yes | yes | yes |
Offline Access Control | yes | yes | yes |
Attendance Tracking | yes | yes | yes |
Multi-Site Access | no | yes | yes |
Communication Features
Email & 2-Way Sms/Text | yes | yes | yes |
Communications Hub & Daily Activity | yes | yes | yes |
Customer Notes | yes | yes | yes |
Mail Merge Communication Feature | yes | yes | yes |
Create Customer Follow Up Tasks | yes | yes | yes |
Customisable Automated Email Templates | no | yes | yes |
Automated Email | no | yes | yes |
Automated Sms Text Messaging | no | yes | yes |
Create Automated Customer Journeys | no | yes | yes |
Free Push Notifications | no | Unlimited | Unlimited |
Smart Notifications | no | Unlimited | Unlimited |
Sales & Marketing
Enhanced Listing On Www.Fitnessnearme.Co.Uk | yes | yes | yes |
Register Prospects Online | yes | yes | yes |
Email & 2-Way Sms/Text | yes | yes | yes |
Create Unique Landing Pages For Your Club | yes | yes | yes |
Dedicated Membership Sign Up QR Code | yes | yes | yes |
Direct Membership Plan Sign Up Page | yes | yes | yes |
Direct Bookings Page | yes | yes | yes |
Customisable Group Emailing | yes | yes | yes |
Group Marketing To Expired Members | yes | yes | yes |
Online Enquiry Form | no | yes | yes |
Promotional Codes | no | yes | yes |
Marketing Automated Messages | no | yes | yes |
Customisable Email Templates | no | yes | yes |
Track Opens, Clicks & Bounce Rates | no | yes | yes |
Google Analytics | no | yes | yes |
Automated Customer Journey Based On Various Triggers | no | yes | yes |
Member Referral Scheme | no | yes | yes |
Automated Birthday Messaging | no | yes | yes |
Sales Funnel
Create Your Own Sale Stages | no | yes | yes |
Send Automated Messages When Moving Through The Sales Cycle | no | yes | yes |
Sales Task Management | no | yes | yes |
Sales Funnel Report | no | yes | yes |
Overdue Sales Task Management | no | yes | yes |
Add Kpi Stage Widgets To Your Dashboard | no | yes | yes |
Integrated Partners
Xero | yes | yes | yes |
Zoom | yes | yes | yes |
GoCardlessFrom 1% plus £/€ 0.20 per transaction. ex. VAT | yes | yes | yes |
StripeCard transaction fees = 1.95% plus 20p per transaction (which includes the ClubRight application fee) ex. VAT | yes | yes | yes |
DFC | yes | yes | yes |
Harlands | yes | yes | yes |
Myzone | yes | yes | yes |
Egym | yes | yes | yes |
Technogym | yes | yes | yes |
Mailchimp | yes | yes | yes |
Fitness Near Me | yes | yes | yes |
Google Analytics | no | yes | yes |
Facebook Pixel | no | yes | yes |
Milon | yes | yes | yes |
Zero It Solutions | yes | yes | yes |
Pinnacle Security | yes | yes | yes |
Phoenix Fire & Security | yes | yes | yes |
Absolute Protection Group | yes | yes | yes |
Omega Access Control Supplier | yes | yes | yes |
All Right Now Access Control Supplier | yes | yes | yes |
Paxton Access Control Systems | yes | yes | yes |
Awards & Accreditation
Create Your Own Awards (Loyaly / Attendance / Personal Bests Etc) | yes | yes | yes |
Belt Grading | yes | yes | yes |
Dance Exam Grades | yes | yes | yes |
Gymnastics Awards | yes | yes | yes |
Progress Tracking | yes | yes | yes |
Automated Award Reviews | no | yes | yes |
Automated Messaging Based On Awards | no | yes | yes |
On-Demand
Max. Number of On-Demand Sections | 5 | Unlimited | Unlimited |
Create your On-Demand Content | yes | yes | yes |
Monetise your On-Demand Content | yes | yes | yes |
Add value to your memberships | yes | yes | yes |
Attract new customers with your own On-Demand content | yes | yes | yes |
Share online your On-Demand content | yes | yes | yes |
Edit and update your own On-Demand content | no | yes | yes |
Business Dashboard
Active/Paid Members | yes | yes | yes |
Social Distancing Tools | yes | yes | yes |
Email/SMS Communications Hub | yes | yes | yes |
Tasks | yes | yes | yes |
Activity Spaces Alert | yes | yes | yes |
Birthday Notifications | yes | yes | yes |
Expired Members Report | yes | yes | yes |
Unpaid Member Payment Alerts | yes | yes | yes |
Stock Control | yes | yes | yes |
Operational Notifications | yes | yes | yes |
How Long Has A Customer Been In The Club | yes | yes | yes |
Failed Access Attempts | yes | yes | yes |
Parq Status | yes | yes | yes |
Membership Renewal Alerts | yes | yes | yes |
Staff Communication | yes | yes | yes |
Membership Type Breakdown | yes | yes | yes |
Simple Traffic Alert System | yes | yes | yes |
Daily Attendance Tracking | yes | yes | yes |
Switch Clubs Feature | yes | yes | yes |
Membership Retention Risk Alerts | no | yes | yes |
Customisable DashboardChoose which metrics & data you want visible on your dashboard | no | yes | yes |
Staff Management
Unlimited Staff /Admin Users | Unlimited | Unlimited | Unlimited |
Manage Staff User Access Levels | yes | yes | yes |
Staff Rota | yes | yes | yes |
Full Audit Trail | yes | yes | yes |
Staff Tasks Completed | yes | yes | yes |
Staff User Level | yes | yes | yes |
Owner User Level | no | yes | yes |
Staff Activity Hours Worked | no | yes | yes |
Payroll Reports | no | yes | yes |
Instructor/Trainer User Level | no | yes | yes |
Manager User Level | no | yes | yes |
Till & POS
Point Of Sale Function | yes | yes | yes |
Sell Products & Services | yes | yes | yes |
Integrated Contactless Card Payments | yes | yes | yes |
Electronic Receipts | yes | yes | yes |
Till & Stock Control | yes | yes | yes |
Connect Approved Till Hardware | yes | yes | yes |
Customiseeable Till Groups | yes | yes | yes |
Member And Non-Member Pricing | yes | yes | yes |
Apply Transaction Discounts | yes | yes | yes |
Customer Purchase History | yes | yes | yes |
Epoints: Account And Awards System | no | yes | yes |
Legal & GDPR
Full GDPR Compliance Tool | yes | yes | yes |
Set Up Your Own Privacy Policy | yes | yes | yes |
Set Up Your Own Terms And Conditions | yes | yes | yes |
Your Member Can Manage Their Own GDPR Preferences | yes | yes | yes |
Link Your Website GDPR Policies To Clubright | yes | yes | yes |
User Automation
Automated Booking Confirmation | yes | yes | yes |
Automated activity reminder | yes | yes | yes |
Automated “Unique” Zoom Links Created for each Activity | yes | yes | yes |
Automated membership started communication | yes | yes | yes |
Automated Waiting List | yes | yes | yes |
Automated email communications Payment receipts and Freeze option |
yes | yes | yes |
Automated Tasks for Staff | no | yes | yes |
Automated Class Follow Up | no | yes | yes |
Automated Customer Journey based on various Triggers | no | yes | yes |
Automated Task Builder | no | yes | yes |
NEW Automated Birthday Trigger | no | yes | yes |
Bulk Actions Tool: Cancel / Freeze / Unfreeze / Extend & Make Price Changes |
no | yes | yes |
*All features are subject to change and some may only be available by using certain integrated partners. Please check with a member of the ClubRight Team for details.
*We have done our very best to ensure that all features listed are accurate and are in the correct columns. Over time, features may change, be enhanced and extras added. If you are unsure about any feature you see, please contact us directly so that we can confirm for you to avoid potential disappointment.
You'll be up and running in no time
Dedicated training & onboarding
With your own dedicated team member, we'll guide you through the process, every step of the way.
Customer support you can count on
Our happy support team boasts some of the fastest response rates in the industry. We are here to help via phone, email or online chat.
Concierge migration service
Our team have successfully transferred hundreds of clients to ClubRight over the years, so we know how to keep it simple.
With another software provider?
Use our switch & save calculator and learn how much you could be saving.
FAQ's
How quickly can I get set up?
Depending on your needs, we can get you up and running in a matter of hours. Once you have agreed to get started with ClubRight, your dedicated onboarding specialist will help you get setup and running in no time.
Is ClubRight secure?
Absolutely! ClubRight has been designed with the latest data security & protection requirements factored into it.
To protect both yours and your members’ data we have put in place physical, electronic and managerial procedures to safeguard and secure data at all times.
All club & member information is stored & maintained with multi-layered security provided by Microsoft Azure across physical data centres, infrastructure and operations.
And when data is transferred between our server and the user’s computer (admin/member), we use the same SSL technology as banks and financial institutions to ensure it remains protected.
No sensitive financial information (bank details, debit or credit card information etc) is ever seen, stored or transmitted by ClubRight. This data is always held securely by our highly regulated payment partners.
Are there any set up or hidden fees?
Nope. Nada. Not at all.
With ClubRight, there are no set up fees, no contracts and no hidden fees. You only pay your monthly software subscription and any associated payment transaction fees.
Wil I be tied in to a contract?
No not at all, there’s no contracts here.
We believe you should stay because you want to, not because you have to. That’s how we’ve grown our business to over 800 clients and counting.
Can I talk to someone before I make a decision?
Of course, we’d love to talk and get to know your organisation better. Click on the button below to schedule a call with one of our specialists.
Can we import our existing data?
Yes! If you have existing data, our concierge migration team will help you to import existing member records.
Are there any database limits for members or contacts?
No, there’s no limits. We provide unlimited records as standard.
How much does ClubRight cost?
We charge a flat monthly fee to access our service. Please refer to our packages above or get in touch if you’d like to discuss in more detail.
Will ClubRight integrate with my existing website?
Absolutely. We provide a number of embeddable widgets and links to use on existing CMS providers such as WordPress, Squarespace, Wix and more.
Do you provide ongoing support?
We understand that everyone is different when it comes to receiving support.
Which is why our support is available via email, via online chat, via our self-service help centre and by good old fashioned phone too.
Loved by 800+ clubs, gyms, dojo’s and studios
Begin your ClubRight journey here
Looking to get started or have any further questions?
Fill out your details below and we will be in touch as soon as possible.