We’ve used many different gym software over the years
Since opening in 1992, Atrium Fitness has grown into a 10,500 sq ft health club with a gym, classes studio, spinning studio, swimming pool, sauna, steam room and jacuzzi. With around 1,200 members and over 30 years of operation, owner Matt Bradney has seen a lot of gym management systems come and go.
Some suppliers were great but didn’t update their software as technology progressed. Others were simply too unreliable. The team were using paper forms to collect new joiner information, then manually entering it into a computer — a process that wasn’t built for scale.
They needed a system they could rely on — one that would continue developing to keep up with the latest technology, not leave them looking for alternatives every few years.
A forward-thinking software company
After getting a demo from ClubRight, Matt’s absolute must-have features — automated admin processes and online joining — were ticked off immediately. But what made this demo different was ClubRight’s founder Wayne sharing their plans for future development.
“It was clear that ClubRight was not just another concrete system unable to adapt to the rapidly changing tech world.”— Matt Bradney, Atrium Fitness
Matt’s biggest concern was the transition — having switched gym software several times before, each move had been labour-intensive and disruptive. They also decided to change Direct Debit collection services at the same time. Turns out, he needn’t have worried.
I would struggle to run my business without ClubRight
The onboarding process was simple, efficient and pain-free. The system is well thought through and has clearly been designed by someone who has owned a business in the fitness industry.
Matt’s favourite feature is task automation. They’ve automated everything from sales follow-ups to payment chasing and welcome procedures. Paper joining forms are gone — members sign up at home and come down for their induction the same afternoon.
“The automation of credit control has transformed the business. Every time a member payment fails, emails and texts are sent out automatically. Collection rates have shot up because nobody falls through the cracks.”— Matt Bradney, Atrium Fitness
Admin processes have been massively simplified, enabling Matt to streamline his staff — saving far more than the system costs. During lockdowns, ClubRight released a Zoom integration within weeks, allowing Atrium to hold classes virtually and keep revenue coming in.
“Simply put, we could not run our gym without ClubRight. The cost is very low, but the quality is very high — it’s fantastic value for money.”— Matt Bradney, Atrium Fitness